• Genesys CloudCX Business Practice Architect

    Concentrix (Richmond, VA)
    … Genesys Cloud CX: Professional + Genesys Cloud CX: Architect + Genesys Cloud CX: Developer At Concentrix, we provide customer experience solutions that ... Job Title: Genesys CloudCX Business Practice Architect Job Description We're...\#LI-Remote Concentrix is looking for an accomplished and experienced Genesys Cloud CX Architect to join our expanding organization… more
    Concentrix (11/01/25)
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  • Delivery Consultant - Connect and Lex, Amazon…

    Amazon (Arlington, VA)
    …center technology architect, enterprise IT Architect or senior contact center developer working with leading contact center technology platforms and applications, ... such as Amazon Connect, Avaya, Cisco, Genesys , NICE InContact, Salesforce, etc. - 1+ years designing and implementing NLP/NLU (IVR or chat) solutions using at least… more
    Amazon (09/03/25)
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  • Pre-Sales Solutions Consultant ServiceNow ITSM,…

    Teleperformance USA (VA)
    …Assist** + **Experience with integrating common telephony cloud solutions (eg Genesys , Amazon Connect, etc.)** + **Experience working with monitoring tools and ... System Administrator (CSA)** **Certifications (Preferred):** + **ServiceNow Certified Application Developer (CAD)** + **ITIL Foundation Certification (v3 or v4)** +… more
    Teleperformance USA (10/25/25)
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