- Coinbase (Richmond, VA)
- …supported. The CX Programs team drives strategy, planning, and execution for the Global Customer Support (GCS) organization, operating at the intersection of ... product and support to transform the customer experience. We're hiring a Program Manager, Coinbase One,...automation, contact attribution, or sentiment analysis * Experience with global support operations and improving launch quality … more
- Volvo Group (Chesapeake, VA)
- …Commercial OEMs, Power Centers, and key dealers and Product and Manufacturing Engineering , identifying quality issues and acquiring and providing data through ... Key Customer Support Spec.-Marine Comm. Location: Chesapeake, VA, US,...If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest… more
- ICF (Reston, VA)
- …This role is contingent upon a contract award._** ICF is hiring a Quality Assurance Engineer to deliver new test functionality and support existing frameworks. This ... testing. + Work directly with the Data Warehouse, Business Intelligence and Data Engineering teams to ensure all work is thoroughly tested. + Communicate effectively… more
- General Motors (Richmond, VA)
- …and preferences. + Influence product development, marketing, and sales strategies through customer insights and collaborate with Productand Quality teams to ... **Job Description** ** Customer Experience Manager - GM Energy** About GM...timing, and targeting to increase response rates and data quality . + Partner with analytics teams to uncover actionable… more
- Meta (Richmond, VA)
- …business problems. 28. Information Technology Functional Experience: Working within global network or infrastructure operations, deployment, design/ engineering ... from Whatsapp. The ENS organization is organized into three global groups: "ENS Global Edge & Backbone...supporting our network, you will be expected to drive quality into the metrics we report to assist us… more
- Amazon (Arlington, VA)
- …our mission to anticipate and deliver technology solutions that enable customer success through proactive planning, collaborative building, reliable delivery, and ... transform business needs into effective solutions while partnering closely with engineering teams and maintaining deep engagement with users. This position requires… more
- Ford Motor Company (Richmond, VA)
- …key technical leader influencing the architecture, design, and development of our global retail and professional consumer applications that serve millions of users ... various domains (backend, cloud, mobile, web, vehicle) to ensure high- quality , performant, and reliable solutions. Quality and...failure rate are paramount as we support a massive global user base. This is your chance to join… more
- Amazon (Herndon, VA)
- …Health and Safety team and other H&S field teams and stakeholders' teams (Hardware Engineering , Data Center Engineering , Global Trade and Product Compliance ... the world, as well as ensuring compliance of AWS's global operations, including physical data centers, as well as...physical data centers, as well as other AWS facilities, customer -facing enterprises and products. The H&S team has responsibility… more
- Teradata (Richmond, VA)
- …of the dynamics and process between product teams in the realization of a high- quality customer experience. In this role, you will work closely with the ... the delivery and support of our products from our engineering teams to our customer . The ideal...process governance + Responsible for defining modern metrics for engineering effectiveness relating to operations and quality … more
- Amazon (Arlington, VA)
- …embody a culture of ownership, embracing unique opportunities that span from firm engineering to project execution and final customer hand-off. Our diverse, ... to support the Amazon Logistics North America (AMZL NA) Engineering team, part of Amazon's Last Mile organization. The...Last Mile organization. The Last Mile team helps get customer packages from delivery stations to a customer… more