- Coinbase (Albany, NY)
- …*What you'll be doing (ie. job duties):* * Lead a team of high performing customer service agents across multiple channels (eg. phone, messaging, email) * Manage ... emerging onchain platform - and with it, the future global financial system. To achieve our mission, we're seeking...expected and fully supported. As a Supervisor for the Customer Success Team, you will lead a specialized team… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Description AWS is known for its customer obsession. Our Professional Services teams are on...develops scalable and secure Generative AI solutions. Additionally, they provide guidance on data preparation, model training, and deployment… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... development, and growth of our key technology and consulting partners. Together they provide our customers with the expertise and scale needed to build innovative… more
- Coinbase (Albany, NY)
- …support. Our team is dedicated to eliminating customer pain points, empowering our global customer base via self- service and automation, and optimizing ... emerging onchain platform - and with it, the future global financial system. To achieve our mission, we're seeking... Experience (CX) organization is on a mission to provide the most trusted and value added customer… more
- Brink's (New York, NY)
- About Brink's: The Brink's Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. ... all employees feel respected, safe, and valued, and we provide equal opportunity to participate and grow. Job Description...to close customer requests tickets + Create Customer Service Orders in ATLAS and add… more
- Evertz Microsystems Limited (New York, NY)
- …Evertz. This position is a challenging mix that combines technical know-how and customer service in regards to inquiries regarding products, installations and ... and professional manner + Maintain a communication link between customer service and other departments by partnering...the development of product communications by generating or authoring customer guides and provide the technical writing… more
- Confluent (Albany, NY)
- …relationship with Confluent + Experience with the sales discovery process and customer service escalation models + Experience running Executive level reviews ... Streaming Platform. This role is offered to active duty service members who are enrolled in the Skillbridge program...the Department of Defense. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key role… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... of our key technology and consulting partners. Together they provide our customers with the expertise and scale needed...with the GenAI domain teams) - Develop and scale customer success programs through respective service domain… more
- Alkegen (Buffalo, NY)
- … a key communications link to the customer .. Maintain a high level of customer service as reflected by a low number of customer complaints.. Work ... relevant field preferred.. A minimum of 2-5 years of customer service experience in an office setting...knowledge of SAP preferred.. Ability to rotate with other Service Representatives to provide holiday coverage. -… more
- Zurich NA (New York, NY)
- …renewals, and renewals in process, and to develop appropriate action. + Performs customer service and account management responsibilities, as needed, which may ... skills and training needs, delegating tasks appropriately, and motivating staff to provide outstanding client service . + Build insurance operations and… more