- Ryder System (Richmond, VA)
- …maintains good relationships with customer and IT colleagues to meet expected customer service levels. + Familiar with project management techniques and may ... solutions and support services for both cloud and on-premise network infrastructures. Provide technical expertise and hands on support in network analysis, design,… more
- M. C. Dean (Vienna, VA)
- …maintenance service to equipment under contract as scheduled. + Customer contact and interface. + Communicate availability status to corporate office. + ... recognizable mission critical facilities, secure environments, complex infrastructure, and global enterprises. The company's capabilities include electrical, electronic security,… more
- NANA Regional Corporation (Springfield, VA)
- …a primary point of contact for clients during the installation phase. + Address customer inquiries, concerns, and service issues in a professional and timely ... be responsible for overseeing daily operations and managing the installation and service of technical security system (TSS) equipment including CCTV, access control,… more
- HII (Virginia Beach, VA)
- …Security Clearance: Secret Level of Experience: Mid This opportunity resides with Global Security (GS). Mission Technologies' Global Security (GS) group ... 7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is… more
- Capital One (Richmond, VA)
- …to ensure effective introduction of and compliance with required regulations + Engage with Global teams to provide support and guidance to ensure compliance with ... + Become a subject matter expert in Payroll risks and controls for global footprint + Support the Payroll department through audits (internal, external) + Build… more
- Norstella (Richmond, VA)
- …pharmaceutical, contract research organizations (CROs), medical technology, biotechnology and healthcare service providers, including the top 10 global pharma ... approval, and from product launch to lifecycle management, we provide the intelligence and insight to help our customers...the primary point of contact for assigned accounts, building customer loyalty through exceptional service during the… more
- Chenega Corporation (Arlington, VA)
- …+ Conduct regular performance evaluations, identify training needs, and provide coaching and development opportunities. + Manage team schedules, ensuring ... adequate coverage to meet service level agreements (SLAs). + Oversee onboarding, and training...help desk performance metrics (eg, ticket volume, resolution time, customer satisfaction) to identify areas for improvement. + Implement… more
- Amazon (Herndon, VA)
- …operations. Complete analysis and present periodic reviews of operational performance to customer . Provide detailed reviews of service disruptions, metrics, ... requirements. Participate in customer requested meetings. Utilize all key customer resolution tools across all service groups to facilitate rapid resolution… more
- V2X (Springfield, VA)
- …and proposing innovative solutions to resolve technical and related issues + Customer Service experience in federal and or intelligence community. + ... skills, and communication skills. + Strong communication (oral and written), interpersonal and customer service skills. + Working Environment: + The work is… more
- Sciolex Corporation (Chantilly, VA)
- …fast-growing defense contractor focused on providing the US Government a level of service that surpasses the epitome of excellence. Our core services include systems ... administrative assistance. From our humble beginning as a small Service Disabled, Veteran Owned Small Business in Chantilly, VA,...Forward assigned staff will be assigned to a specific customer and will serve as the DNRO personal representative.… more