- Resideo (Elmsford, NY)
- …Data Center, and Network Hardware Solutions, while also managing all support functions essential to sales productivity. These include planning, reporting, ... customers for our Datacom Team + Act as an escalation point and advocate for critical customer issues, ensuring...customer issues, ensuring customer satisfaction and client retention + Support the regional sales team as Datacom subject matter… more
- Ultralife Corporation (Newark, NY)
- …medical, safety & security, energy, industrial and robotics sectors. We are a global business with strategic locations in the Americas, Europe, and Asia, ideally ... positioned to service global customers. We are looking for a motivated and...strong relationships with current and potential customers, by being escalation point of contact for engineers. + Team Management… more
- Oracle (Albany, NY)
- …to the successful delivery of services, + Have an opportunity to understand escalation processes as it relates to delivering the Customer Success Services portfolio ... manage the Oracle customer relationships with small accounts, and with other TAMs support medium or large accounts to maximize the customer's use of Oracle Services.… more
- Oracle (Albany, NY)
- …deployments by providing direction on code development and scripting. Oversees the support of customers from Proof of Concept (POC) through production deployment of ... customer education/training. Acts as spokesperson for Oracle cloud and an escalation path for relationships. Disclaimer: **Certain US customer or client-facing roles… more
- Oracle (Albany, NY)
- …terms on behalf of Senior North America Sales Management; + Manage escalation of complex non-standard terms to Tier 1Complex Negotiations and/or Strategic ... that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on… more
- Oracle (Albany, NY)
- …hindered by ambiguity or conflicting priorities. + Anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the business ... that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on… more
- BlackRock (New York, NY)
- …with established protocols.** **Carry out assignments as directed by the Level 2 Support Manager and contribute to team and organizational goals.** **Maintain ... base articles as needed.** **Work closely with the Technical Support Level 3 escalation group to document...starting businesses. Their investments also help to strengthen the global economy: support businesses small and large;… more
- Abbott (New York, NY)
- Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of ... people in more than 160 countries. **About Abbott** Abbott is a global healthcare leader, creating breakthrough science to improve people's health. We're always… more
- TD Bank (Melville, NY)
- …**Line of Business:** TD Wealth **Job Description:** The Trade Operations Senior Support Specialist is responsible for the strategic and operational oversight of the ... This leadership role serves as a key point of escalation and governance, maintaining rigorous standards of compliance and...expectations + Provides guidance, training, and mentorship to trading support staff to promote a culture of risk awareness… more
- TD Bank (New York, NY)
- …key stakeholders including the front office teams as well as the support functions including Technology and Operations + Build relationships with Compliance Advisory ... and external stakeholders + Proactively identify matters requiring additional review, escalation , and liaise with appropriate staff to resolve, as appropriate… more