- Citigroup (New York, NY)
- …services, ensuring timely resolution for client satisfaction.** **Help clients access Citi's global network, locating local coverage and product support across ... and operational teams, serving as a key contact for internal requests/problem escalation and resolution, and with various internal and external audiences to ensure… more
- Oracle (Albany, NY)
- …or specialized escalation point for network events and provides break-fix support for large-scale events. Serves as principle point of contact for driving ... our top priority of delivering optical capacity and engineering solutions to support Oracle's cloud infrastructure to provide metro optical transport solutions in … more
- TD Bank (New York, NY)
- …methodologies to collect, preserve, and analyze evidence while staying current on global emerging risks and technology threats + Assesses and prioritizes files and ... processes/services and recommends/champions possible enhancements + Recommends improvements to escalation processes within the investigative unit and a feedback… more
- BlackRock (New York, NY)
- …homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects ... **About this role** **Job Description - Client Success Manager ** Aladdin is BlackRock's central technology platform that connects the key functions of investment… more
- TD Bank (New York, NY)
- …document organization, and inquiry responses. + Improve data accuracy and support data-driven decision-making. + Maintain strong internal controls and keep process ... special projects and ad hoc management reporting as required. + Support strategic and tactical projects, including planning and implementing upgraded sub-ledger… more
- Capgemini (NY)
- …business 24x7x365. The SOC Supervisor will be tasked with assisting the SOC Manager in leading a team of cybersecurity analysts, providing guidance related to ... interfacing directly with our clients. **Key Responsibilities:** OPERATIONAL RESPONSIBILITIES: Support with investigations from any/all monitoring platforms as they… more
- Colgate-Palmolive (New York, NY)
- …manage cases and resolve issues. + Employee Experience: Engage with employees to support them throughout the leave process. + Escalation Management: Resolve ... ADA, and Leave Technology portal issues; escalate complex cases to the Manager . Process Support : + Administrative Practices: Collaborate with the disability… more
- LiveRamp (New York, NY)
- …LiveRamp offers complete flexibility to collaborate wherever data lives to support the widest range of data collaboration use cases-within organizations, between ... brands, and across its premier global network of top-quality partners.** **Hundreds of ...our detection and automation initiatives. Reporting to the Senior Manager of Security Engineering and Operations, this role will… more
- TD Bank (New York, NY)
- …to guide us as we deliver enhanced technology, processes, and capabilities to support our business & stakeholders. Strategic delivery management is a valued and ... ensure alignment with integrated remediation activities to our regulators. The Senior Manager / Director - Regulatory Management and Remediation Office. This will… more
- TD Bank (New York, NY)
- …working relationship with Business Partners, Segment Finance, Enterprise Strategy & Decision Support , Project delivery teams and other stakeholders. + Manage ad hoc ... resolution and escalate matters to Managers or the Senior Manager when appropriate. + Have a good understanding of...for own work and sometimes others; acts as an escalation point or knowledge resource for others in their… more