- Elderwood (Cheektowaga, NY)
- …needs and progress of residents. + Actively participates in the complaint/ grievance resolution process by completing requested investigative process and documenting ... findings in a thorough, timely and concise manner. + Notify Director of Nursing/Administrator of any significant events/urgent matters related to residents, visitors, staff or any other disruption to facility services. + Assume responsibility for nursing… more
- Humana (Albany, NY)
- …business outcomes and organizational strategy. + Track, analyze, and report on grievance , appeal, and complaint metrics to identify trends and drive continuous ... improvement. + Lead efforts to reduce member and provider complaints, influencing changes across insurance operations for higher quality and operational efficiency. + Ensure enrollment and claims processes comply with regulatory requirements and guidelines. +… more
- SUNY Erie Community College (Buffalo, NY)
- …the College community (including, but not limited to, vendors and visitors). Grievance procedures are available to interested persons by contacting the Civil Rights ... Compliance Officer listed below. Retaliation against a person who files a complaint, serves as a witness, or assists or participates in the investigation of a complaint in any manner is strictly prohibited. _The following individual has been designated to… more
- Excellus BlueCross BlueShield (Rochester, NY)
- …generated to care management programs + Provides administrative support to the grievance and appeals process within the + Medical Services department Level III ... (in addition to Level II Accountabilities) + Assists supervisor with control and monitoring of inventory levels of assigned department (including but not limited to authorizations, claims, care management referrals) according to established priorities and… more
- Arnot Health (Elmira, NY)
- …of Behavior Health what action(s) were taken to resolve the complaint or grievance using the occurrence & complaint reporting system as required. + Assists the ... Service Line Director of Behavior Health and Medical Director in ensuring that all admissions to the CPEP have complete and correct documentation aligned with Mental Hygiene Legal Status to assure compliance with Mental Hygiene Law (MHL) requirements for the… more
- CUNY (New York, NY)
- …of research activities - Develops and drafts legal documents, filings, charges, grievance and disciplinary decisions, and similar items - Assists in preparing for ... litigation or hearings; compiles and analyzes legal data pertinent to cases; prepares summaries - Researches, gathers, and compiles case data; studies provisions and nuances of contract, collective bargaining agreements, CUNY policies, and laws or regulations… more
- Allied Universal (New York, NY)
- …through effective customer service and various measures, including complaint investigation, grievance resolution, focus groups, etc., as appropriate to the situation ... and the Concern Resolution Policy. + Ensure that corporate policies are appropriately enforced and implemented. + Assure that appropriate information is communicated with and to the Managers and the Regional HR Director. + Travel regularly throughout… more
- Win (Women In Need) (Bronx, NY)
- …clients and review the facility rules, clients' rights and responsibilities, grievance /complaint process, emergency disaster procedures, etc. + Assist clients with ... transition to assigned residential unit and housekeeping items. + Provide comprehensive case management, including crisis intervention, counseling services and other appropriate support services. + Commit to using Evidence Based Practices (EBP); strength-based… more
- Win (Women In Need) (Brooklyn, NY)
- …the family the facility rules, clients' rights and responsibilities, the grievance /complaint process, and emergency disaster procedures, etc. * Conduct home visits ... with all client families including home visits in the evening as needed. * Provide comprehensive case management, including crisis intervention, counseling services, group counseling, and other appropriate supportive services. * Develop a service plan for each… more
- WellLife Network (Elmont, NY)
- …but is not limited to explanation of HLPS client rights, responsibilities, and grievance procedures. + Develop initial housing plans and conduct plan reviews as ... needed for an assigned caseload. + Work with clients to identify housing preferences to search for and match with opportunities, coordinate with the client and the housing coach for housing interviews and site visits, collect necessary documents, and complete… more