- Molina Healthcare (Tampa, FL)
- …in areas involving member impact and engagement including: Appeals and Grievances , Member Problem Research and Resolution, and the development/maintenance of Member ... advocate organizations, subcontractors and enrollees. * Monitors all formal and informal grievances with Grievance personnel to identify trends or problem areas of… more
- Raymond James Financial, Inc. (St. Petersburg, FL)
- …and reputation risk to the firm as it relates to addressing client grievances and regulatory inquiries. Works independently on difficult assignments that are broad ... as they apply to various supervision activities. + Investigates client concerns and grievances through the use of various systems and reports. + Acts as liaison… more
- University of Miami (Miami, FL)
- …to include timely review, analysis and investigation of event reports and patient grievances and complaints to identify areas of high risk, patient experience as ... well as potentially compensable events. + Facilitate resolution of complaints/ grievances pertaining to quality-of-care issues. + Facilitate interventions as… more
- Acosta Group (Jacksonville, FL)
- …HR compliance and employee relations landscape related to investigations, grievances , corrective action, training and development, and separation processes. ... when they arise. Troubleshoot hot spots and analyze outcomes of investigations and grievances to determine root cause and assist HR and the business with addressing… more
- Marriott (Clearwater Beach, FL)
- …of guests and employees. * Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. * Implements action ... plans to monitor and control risk. * Monitors all unusual activities in and around the property that would impair the well being of guests and employees. * Oversees all loss prevention operations to include but not limited to patrol process, emergency… more
- Federal Aviation Administration (Miami, FL)
- …performance ratings. Hears and resolves complaints from employees and refers group grievances and more serious unresolved complaints to a higher level manager. ... Identifies and arranges for developmental and other training needs of employees. Finds ways to improve production or increase the quality of the work directed. Adjusts staffing levels and work procedures to accommodate resource decisions made at higher levels.… more
- Marriott (Orlando, FL)
- …and accomplish your work. * Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. * Participates in ... department meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results. * Strives to improve service performance. * Observes staffing levels to ensure that guest service, operational needs and… more
- Federal Aviation Administration (Miami, FL)
- …work problems presented by subordinates; hears and resolves group grievances and serious employee complaints; effects disciplinary actions; recommends/approves ... selections and transfers; recommends awards or bonuses; approves expenses for overtime, equipment, and personnel within the facility; and identifies and arranges for developmental and other training needs of subordinates. Communicates and reinforces EEO… more
- MyFlorida (Okeechobee, FL)
- …such Word, Excel, and/or PowerPoint. + Experience responding to grievances , inmate requests, or other correspondence. PREFERRED QUALIFICATIONS: Preference will ... be given to applicants with one or more of the following qualifications: + Four years' experience in caseload management; or + Four years' experience analyzing data and/or interpreting rules/statutes. Support of knowledge, skills, and abilities should be… more
- University of Miami (Coral Gables, FL)
- …and directing them to the appropriate investigative unit; responsible for reviewing grievances in partnership with the Vice Provost and for planning, conducting, and ... communicating results of investigations into alleged faculty misconduct. + Acts as a liaison between faculty members and the Vice Provost, addressing concerns and facilitating resolutions when necessary. + Responsible for central reporting of investigations… more