- AdventHealth (Kissimmee, FL)
- …in cases where a defined protocol exists. Serves as arbitrator for personnel grievances and problems referred by the charge RN/ANM/NM and provides documentation to ... the NM or appropriate person. Functions as initial on-site incident commander for internal/external disasters. **ASSISTANCE IN EVENTS:** Provides direction, assistance and collaborates with hospital leadership in significant events, including response to… more
- Penske (Miami, FL)
- …investigation results and any planned adjustments. * Refer unresolved customer grievances to designated departments for further investigation. * Determine charges ... for services requested, collect deposits or payments, or arrange for billing. * Complete contract forms, prepare change of address records, and issue service discontinuance orders, using computers. * Other projects and tasks as assigned by supervisor… more
- MyFlorida (Lake City, FL)
- …auxiliary aids and services. 4. Assist designated DCF Personnel with any concerns, grievances or complaints raised by deaf or hard of hearing Customers or Companions ... regarding effective communication as soon as reasonably possible, with a goal of resolving all matters raised while the Customer and/or Companion is in a DCF Direct Service Facility. 5. Communicate with ADA/Section 504 Coordinators concerning services to deaf… more
- Marriott (Lake Buena Vista, FL)
- …accomplish your work. * Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. * Supervises staffing ... levels to ensure that guest service, operational needs and financial objectives are met. * Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance,… more
- Marriott (Tampa, FL)
- …and accomplish your work. * Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. * Strives to improve ... service performance. * Collaborates with the Front Office Manager on ways to continually improve departmental service. * Communicates a clear and consistent message regarding the Front Office goals to produce desired results. * Participates in the development… more
- University of Miami (Miami, FL)
- …Understand internal policies and procedures, ensure feedback, complaints, and grievances are handled per internal and external guidelines and regulations, ... and optimize outcomes to increase patient satisfaction. CORE JOB FUNCTIONS + Provide service excellence support to all patients, their loved ones, UHealth professionals, and support staff creating positive, memorable patient experiences. + Play a key role in… more
- HCA Healthcare (Atlantis, FL)
- …responsible for the grievance process and the timely response and documentation of grievances . Also tracks and shares risk data and works with accrediting and ... regulatory agencies with the objective of enhancing patient safety and promoting quality care. **What qualifications you will need:** + Registered Nurse or other allied health professional + Bachelors Degree in Healthcare Related Field + 5 years of experience… more
- University of Miami (Miami, FL)
- …final resolution in applicable database. + Escalates and refers unresolved customer grievances to department leadership for further review, as necessary. + Reviews ... and processes confidential information with discretion. + Adheres to University and unit-level policies and procedures and safeguards University assets. Department Specific Functions + Responsible for opening shift at Wellness Center from 5 am to 1 pm. +… more
- PeopleReady (Minneola, FL)
- …manage branch profit and loss (P&L) and handle complaints, settle disputes, and resolve grievances and conflicts + Hire, manage, train, and coach your team of branch ... staff and set performance goals and expectations + Oversee day-to-day operations of the branch and assist with hands-on processes as needed + Perform additional responsibilities as required **Qualifications:** + 5 years related experience; Bachelor's Degree or… more
- MyFlorida (Largo, FL)
- …exams; monitoring student attrition rates; resolution of student complaints and grievances ; and continual review and revision of the Certified Nursing Assistant ... Program. + Serves as the back-up Director of Nursing for the State Veterans' Nursing Homes and Domiciliary in the absence of the incumbent. + Supports nursing home quality assurance efforts, programs and plans, including mock survey teams in their efforts to… more