- University of Rochester (Rochester, NY)
- …up to and including discharging subordinates when necessary. + Attends employee grievances and unemployment hearings as requested. + Provides a welcoming and ... friendly environment and excellent customer service by addressing client needs, requests, and concerns before, during and after events. + Resolves complaints or concerns in a professional and efficient manner. Maintains professional relationships with clients… more
- Evolent (Albany, NY)
- …of 5 years in Utilization Management, health care Appeals, compliance and/or grievances /complaints in a quality improvement environment- **Required** + Able to work ... 10:30am to 7pm CST (which includes 30-minute unpaid lunch break) 3 days/week, to meet the business need of 2 nurses providing coverage until 7:00pm CST. Can negotiate flexing schedule on days when candidate has appointments/events before 7:00pm CST- 2… more
- Tarrytown Rehabilitation & Nursing Center (Cortlandt, NY)
- …any suspected cases of abuse, mistreatment, or neglect. + Report all grievances /complaints made by the resident to your supervisor immediately. + Ensures that ... all residents are treated fairly with kindness, dignity, and respect. ACKNOWLEDGEMENT Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for… more
- Green Mountain Electric Supply (Saratoga Springs, NY)
- …efficiency of subordinates. + Maintains harmony among workers and resolves grievances . + Prepares composite reports from individual reports of subordinates. + ... Adjusts errors and complaints. Directly supervises all employees in the Warehouse. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training… more
- NBC Universal (New York, NY)
- …pay equity) + Interpret collective bargaining agreements, respond to union inquiries, grievances and disputes + Oversee, conduct and provide counsel on internal ... investigations of employment-related and other types of complaints, ensuring that claims are addressed promptly, thoroughly and appropriately + Draft and negotiate executive and talent employment contracts + Represent Versant, in collaboration with outside… more
- Mercy Haven Inc. (Bayport, NY)
- …protection + Maintenance of a system to enable residents to present grievances or recommendations regarding facility operations and programs + Have had training ... to carry out assignments and take care of emergencies and sudden illnesses of residents. + All other duties as assigned If you're passionate about making a difference and contributing to our mission, we want to hear from you. Join us at Mercy Haven and be a… more
- Albany Medical Center (Albany, NY)
- …and practices, and to utilize AMC's problem-solving processes for resolving grievances or disagreements. Ability to anticipate and resolve potential problems to ... ensure the continuity of appropriate patient care. REASONING ABILITY: Ability to identify problems, collect data, establish facts, and draw valid conclusions. Critical thinking is essential in order to carry out job duties in a dynamic and fluid environment… more
- Delhi Rehabilitation (Delhi, NY)
- …shift, depending upon the activity of the units . Follow-up on complaints and grievances filed by resident, families, or staff. Take corrective action as needed and ... make reports to the Director of Nursing . Ensure that emergency equipment/supply checks are done each shift . Ensure that the resident's environment is maintained in a clean and safe manner . May make determination of death when necessary . Participate in the… more
- Constructive Partnerships Unlimited (Brooklyn, NY)
- …to any investigations required and ensuring all client incidents, concerns and grievances are responded to and reported appropriately. + Participate in continuous ... quality improvement (CQI) activities and any other agency-wide practices designed to promote desired client outcomes. + In the delivery of the program's social services, plan with other agencies and develop methods of inter-agency collaboration inclusive of… more
- House of Blues (Corfu, NY)
- …is taken to meet and exceed their expectations. . Refer unresolved customer grievances to designated departments for further investigation . Solicit sales of new or ... additional services or products. . Confer with customers by telephone or in person to provide information about products or services, take, or enter orders, cancel accounts, or obtain details of complaints. . Keep records of customer interactions or… more