- STG International (Temple, TX)
- …in facility mandated in service. * Maintains a written record of resident grievances and indicates actions taken to resolve and the current status of the ... grievance. * Participates in facility surveys (inspections) made by authorized government agencies. * Acts as a resource for nursing staff. * Works collaboratively with ADON/DON and Staff Development to identify and provide orientation and continuing education… more
- ManpowerGroup (San Antonio, TX)
- …+ Hire, train, evaluate, and if necessary, discharge staff; handle personnel grievances and maintain morale. + Establish and enforce product quality standards to ... ensure consistent, high-quality outputs. + Prepare, maintain, and analyze production reports and personnel records to support operational improvements. + Conduct regular field walks to monitor processes and ensure compliance with safety and operational… more
- Veterans Affairs, Veterans Health Administration (Corpus Christi, TX)
- …Performs the following remedying actions: Resolves informal complaints and grievances ; and, Establishes and executes performance improvement plans; and, Makes ... personnel recommendations; and, Enforces disciplinary measures as appropriate to delegated authority and in coordination with Human Resource Management Service (HRMS) and appropriate Union representatives; and, Hears and resolves complaints voiced by PCMHI… more
- STG International (Temple, TX)
- …excessive tardiness or absenteeism according to policy. 6. Review complaints and grievances pertinent to staffing/scheduling with the DON. 7. Work with HR Manager ... and DON when scheduling modified work duty employees in accordance with work restrictions and policy. 8. Assist/provide direct resident care as needed. 9. Maintain confidentiality of all pertinent employee information in accordance with the Privacy Act, as… more
- Highmark Health (Austin, TX)
- …and appropriateness. Complete initial determination of cases, review of appeals and grievances , and other reviews as assigned. Compose clear and concise rationales ... for member and provider determination notifications all while adhering to required compliance standards (NCQA, URAC, CMS, DOH, and DOL regulations, etc.). Ensure that all aspects of the medical management process are consistent with community standards of… more
- Kedplasma (Houston, TX)
- …supportive work environment. . Receives, investigates, and responds to employee grievances . Involves and obtains guidance from supervisor and human resources when ... needed. **General** Must be able to execute all terms and conditions set forth in the KEDPLASMA Employee Handbook, including, but not limited to: . Work in a safety-conscious manner which ensures that safe work practices are used in order not to pose a risk to… more
- Methodist Health System (Dallas, TX)
- …inquiries, letters, and emails. + Oversees resolution of patient complaints and grievances related to billing, in collaboration with Risk and Quality. + Implement ... service excellence programs and voice-of-the-customer feedback into process improvements. + Manages payment collection touchpoints and system-level policies for transparency and fairness. + Develops reporting tools and satisfaction metrics to enhance financial… more
- Kiewit (Houston, TX)
- …to support the overall project schedule + Resolve employee conflicts, grievances , and scheduling difficulties, informing project and corporate management as ... appropriate + Ensure project rules, procedures and programs are followed consistently, including those involving safety, attendance, and workplace behavior standards as reflected in Company's non-harassment and nondiscrimination policies **Qualifications** +… more
- Clean Harbors (Missouri City, TX)
- …business leaders to understand and improve employee relations, contract interpretation, grievances , arbitration and mediation issues; + Works with all centers of ... excellence around contract administration - pay, benefits, kronos and all remittances; + Manages and resolves complex employee/labor relations issues. Conducts effective thorough and objective investigations. + Willing to travel away from home at least 50% of… more
- Molina Healthcare (Austin, TX)
- …software. * Targets and recruits additional providers to reduce member access grievances . * Engages targeted contracted providers in renegotiation of rates and/or ... language. Assists with cost control strategies that positively impact the Medical Care Ratio (MCR) within each region. * Advises Network Provider Contract Specialists on negotiation of individual provider and routine ancillary contracts. * Maintains… more