- TD Bank (New York, NY)
- …lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, ... Overview:** We are seeking an experienced and proactive Senior Manager to lead program operations for Compliance Strategy & Operations and broadly across Corporate… more
- NBC Universal (New York, NY)
- …and customer touchpoints. AI Platform (AI Product Focus): + AI Democratization: Lead the development of self- service AI tools that enable different teams to ... Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service . We produce and distribute premier filmed entertainment and programming through… more
- Capgemini (New York, NY)
- …you will support and deliver end-to-end transformation initiatives across contact center operations, customer service , and service operations. Your role will ... in: . Partner with senior client stakeholders to shape customer service transformation strategies aligned to broader...KPIs, and change levers. . Serve as a thought leader across contact center and service operations… more
- Qualtrics (New York, NY)
- …and foster trust with financial stakeholders by consistently delivering outstanding service , particularly for large-scale contracts in both customer and ... of our teams, you'll be part of a nimble group that's empowered to set aggressive goals and move...think that's work worth doing. **Financial Services & Insurance Leader ** **Why We Have This Role** At Qualtrics, we… more
- Public Storage (Queens, NY)
- …+ Drive your team with effective communication and provide coaching on customer service and sales strategies **Brand Ambassador & Operational Excellence:** ... and ensure operational standards and safety compliance are met. **Deliver Outstanding Customer Service :** + Provide a welcoming and well-maintained environment… more
- TD Bank (New York, NY)
- …lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, ... that matter. The US Corporate Sponsorship team is a high-performing, fast-paced group that oversees a diverse and dynamic portfolio of partnerships across key… more
- Vestis Services (Syracuse, NY)
- …Manage all facets of the market center including sales, finance, people leadership, and customer service with full P&L accountability. + Manage a Market Center ... loss responsibility. A General Manager is the comprehensive operations leader of rental uniforms and adjacent products and responsible...existing client base and ensure the delivery of exceptional customer service to our clients. + Develop… more
- 24 Hour Fitness, INC. (Nanuet, NY)
- …the head coach and driving force behind operational excellence, unparalleled customer service , and a pristine environment, you'll lead a dynamic team to ... **ABOUT US** Celebrating over 40 years as an industry leader , 24 Hour Fitness is committed to creating a...* Drive Net Promoter Score (NPS) by ensuring exceptional customer service delivery, addressing member concerns promptly… more
- Sunrise Senior Living (Mount Vernon, NY)
- …and help others overcome resistance to change. + Identify change opportunities that lead to improved customer service , efficiencies, cost reduction, and ... customers' and own organization's needs, and promote and operationalize customer service as a value. + Achieve...survey results, realizing that this is key to achieving customer engagement. + Lead the development and… more
- ThermoFisher Scientific (Rochester, NY)
- …while delighting the customer . + Coordinate with cross-functional departments ( customer service , transportation, operations, commercial, etc.) to develop the ... cost analysis and develop strategies to optimize distribution costs without compromising service quality or customer satisfaction. + Uphold Thermofisher's values… more