- Brink's (New York, NY)
- … emails and case management system to close customer requests tickets + Create Customer Service Orders in ATLAS and add quotes to revenue tab when applicable ... operations. This position will also serve as an internal leader among the other quote and shipment specialists and... customer claims ensuring the highest level of customer service on every call and ensure… more
- Marriott (New York, NY)
- …Desk operations on the overall property financial goals and objectives. **Ensuring Exceptional Customer Service ** * Provides services that are above and beyond ... a positive example for guest relations. * Encourages employees to provide excellent customer service within guidelines. * Handles guest problems and complaints… more
- Pfizer (New York, NY)
- …to patients faster. Within Pfizer Digital, the **Biopharma, Patient & CDI** group builds solutions for external customers throughout the product lifecycle. We ... CDI,** we have platform engineering teams. The MarTech platform team manages the customer data that Pfizer collects from its integrated websites, mobile apps and… more
- University of Rochester (Rochester, NY)
- …between the department and other hospital/professional departments in the areas of customer service and satisfaction. Responsibilities include, but are not ... direction to the Patient Services team, serve as the functional/technical and customer service escalation expert, assign work, coordinate and deliver training,… more
- City of New York (New York, NY)
- …skills. - Establish a master program site unique index for the agency's service delivery locations. - Critically reviews programs prior to implementation to verify ... communicate standards for developing systems, or software within the financial systems group . - Ensure that technology standards and best practices are maintained… more
- Lenovo (NY)
- …sales & service experiences, capabilities, & architecture required to bring customer strategies to life, optimize & transform consideration of non-PC sales & ... listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY). This transformation together...for an experienced **eCommerce SMB Sales Transformation Manager** to lead the optimization of our SMB Sales Team's Business… more
- Comcast (New York, NY)
- …the world. **Job Summary** FreeWheel, a Comcast Company, is looking for a strategic leader for our expanding Deal Desk function. The Director, Deal Desk will be a ... data-driven leader , responsible for leading the Deal Desk team across...establish targets for net revenue margin (eCPM) for each customer segment and/or deal type, taking into account market… more
- Comcast (Bellport, NY)
- …to ensure operational efficiencies and service levels meet and exceed customer expectations through strong customer service orientation with excellent ... best entertainment and online experiences. As a Fortune 50 leader , we set the pace in a variety of...our vision to revolutionize industries and our goal to lead the future in media and technology, we want… more
- Qualtrics (New York, NY)
- …account strategy + Develop cross-functional initiatives that will improve the overall customer experience and lead to greater satisfaction and loyalty among ... of our teams, you'll be part of a nimble group that's empowered to set aggressive goals and move...Technical Success Manager** **Why We Have This Role** The Customer Success Team is at the heart of Qualtrics.… more
- GE Vernova (Schenectady, NY)
- …initiatives. + Partner and lead others to find creative solutions to grow customer share and expand price. Growth of share to include GEV installed base and ... Running Fleet for GEV Onshore Wind by meeting with directly with customer leadership, developing new business, growing market share, maximizing the value proposition… more