- BBL Hospitality (Rensselaer, NY)
- …payments according to established policies and procedures. + Responds to guest requests promptly; promotes hotel services, facilities and outlets; provides guests ... information such as local attractions and directions to increase guest satisfaction. + Resolves minor guest complaints...to increase guest satisfaction. + Resolves minor guest complaints to the satisfaction of the customer; informs… more
- BBL Hospitality (Rensselaer, NY)
- …payments according to established policies and procedures. + Responds to guest requests promptly; promotes hotel services, facilities and outlets; provides guests ... information such as local attractions and directions to increase guest satisfaction. + Resolves guest complaints to...directions to increase guest satisfaction. + Resolves guest complaints to the satisfaction of the customer; informs… more
- IHG (Fort Drum, NY)
- …per established procedures. Other duties may include processing laundry. The moment a guest steps into one of our hotels, they walk into a genuinely memorable ... Be the warm welcome that kicks off a memorable guest experience. Acknowledge IHG Rewards Club members and returning...in person or on the phone. Take and manage guest bookings, up-selling opportunities and telling them about ways… more
- Akwesasne Mohawk Casino Resort (Hogansburg, NY)
- …Director of Casino Operations, the incumbent monitors and analyzes all methods of guest service and key areas dealing with developing and maintaining a player ... AND RESPONSIBILITIES include the following: + Responsible for consistently improving the guest experience at the Akwesasne Mohawk Casino property. + Monitor and… more
- ARAMARK (New York, NY)
- …lead the front of the house service team to delivering an outstanding guest experience. **Leadership ?** Direct and oversee recruitment & development of employees. ... lead daily team briefings. Ensure safety standards are maintained. **Client & Guest Relationship ?** Lead by example and exemplify 5-Star professional standards of… more
- Wyndham Hotels & Resorts (Brooklyn, NY)
- …compiling management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions. He/she is also responsible for effectively ... related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out,...job functions in order to meet deadlines. + Perform guest services functions as required (ie check guests in/out,… more
- City Winery (New York, NY)
- …guests. Position Summary: At Miru, Servers are the heartbeat of the guest experience, embodying our Japanese-inspired hospitality with every interaction. This role ... warm, knowledgeable, and attentive service from the moment a guest is seated through the end of their dining...menu guidance, sake pairings, and seamless service, ensuring each guest feels welcomed, cared for, and eager to return.… more
- Hilton (New York, NY)
- …all Front Office operations to include, but not limited to, guest service and registration \(check\-in/check\-out\), room inventory and availability, marketing ... data, and make decisions based on data\. + Resolve guest issues and concerns to guest satisfaction\. + Recruit, interview and train team members\. \#LI\-LG1… more
- Saratoga Casino Hotel (Saratoga Springs, NY)
- …strives to fulfil one promise to all of our guests, "To create special experiences one guest at a time." If you would like to be part of the amazing team of ... + High School Diploma or equivalent required. + Excellent guest service skills; attentive and detail oriented. + Ability...Greet guests upon arrival. + Offer assistance to every guest entering the hotel with luggage. + Monitor bellmen… more
- City Winery (New York, NY)
- …experts whose focus is on maximizing overall beverage sales and delivering an exceptional guest experience. The Somm is responsible for overall guest service and ... for wine, winemaking, beer and spirits * Ability to consistently deliver high-quality guest experiences, exceed guest expectations, and strive to create a… more