- Compass Group, North America (Dulles, VA)
- …presentation, and narrative-using plating, garnishes, and descriptions that enhance the overall guest experience + **Operational & Cost Management Support** + ... -Facing Culinary Engagement** + Act as a visible culinary ambassador - interact with guests on the floor, lead...front-of-house teams on new menu items, plating standards, and guest - experience talking points to ensure consistent execution… more
- Omni Hotels (Richmond, VA)
- …basis. Especially the communication with Night Audit each evening/morning. + Handle all guest complaints maintaining a satisfactory impression with the guest on ... + Block/assign applicable arrivals for the following day; ie VIP 's, ESP's, Special Requests, etc. + Prepare group information...company and hotel. + Work closely with the Loyalty Ambassador to ensure all select guests are being tracked… more
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