- Marriott (Philadelphia, PA)
- …the "Service Champion" for the Front Office and creates a positive atmosphere for guest relations . * Displays leadership in guest hospitality, exemplifies ... excellent customer service, and creates a positive atmosphere for guest relations . * Strives to improve service performance. * Empowers employees to provide… more
- Mohegan Sun (Wilkes Barre, PA)
- …and acknowledges all guests, however busy and whatever time of day. Maintains positive guest relations at all times. Resolves guest complaints, ensuring ... department telephone, using correct greeting and telephone etiquette. Processes all guest check-ins. Verifies registration card information with the guest .… more
- Sage Hospitality Group (Pittsburgh, PA)
- …register and calculator. + Ability to compile facts and figures. + Telephone and guest relations etiquette and skills. + Moderate hearing required to communicate ... to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. **Responsibilities** + Audit, balance and report on all food… more
- Marriott (Philadelphia, PA)
- … hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations . * Interacts with guests to obtain feedback on product ... staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maximizing the financial performance in all areas… more
- Hotel Equities (Harrisburg, PA)
- …+ MUST HAVE BASIC KNOWLEDGE OF FOOD AND BEVERAGE PREPARATION, SERVICE STANDARDS, GUEST RELATIONS AND ETIQUETTE. + KNOWLEDGE OF THE APPROPRIATE TABLE SETTINGS, ... PROFESSIONAL MANNER RESULTING IN A VERY HIGH LEVEL OF GUEST SATISFACTION. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES: THE POSITION...MANNER AND EXPLAIN ANY SPECIALS AND/OR RESTAURANT PROMOTIONS FOR GUEST AWARENESS. + 10% - RECORD THE DETAILS OF… more
- Hotel Equities (Harrisburg, PA)
- …+ MUST HAVE BASIC KNOWLEDGE OF FOOD AND BEVERAGE PREPARATIONS, SERVICE STANDARDS, GUEST RELATIONS AND ETIQUETTE. + KNOWLEDGE OF THE APPROPRIATE TABLE SETTINGS, ... IN A FRIENDLY, COURTEOUS AND TIMELY MANNER RESULTING IN GUEST SATISFACTION. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES: THE POSITION...GUESTS IN A FRIENDLY AND COURTEOUS MANNER TO ENSURE GUEST SATISFACTION. AFTER SET UP, PRESENT CHECK AND OBTAIN… more
- Marriott (Philadelphia, PA)
- …**Ensuring and Providing Exceptional Customer Service** * Sets a positive example for guest relations . * Interacts with guests to obtain feedback on product ... quality and service levels. * Responds to and handles guest problems and complaints. * Empowers employees to provide excellent customer service. * Ensures employees… more
- Marriott (Philadelphia, PA)
- …approaches when dealing with guest concerns. * Sets a positive example for guest relations . * Stays readily available/ approachable for all guests. * Reviews ... as necessary and reports malfunction. * Supervises staffing levels to verify that guest service, operational needs, and financial objective are met. * Encourages and… more
- Hotel Equities (Harrisburg, PA)
- …KNOWLEDGE OF RESTAURANT OPERATIONS, TO INCLUDE APPROPRIATE STAFFING LEVELS, SERVICE EQUIPMENT AND GUEST RELATIONS . + ABILITY TO READ THE ENGLISH LANGUAGE TO ... A COURTEOUS AND EFFICIENT OPERATION OF THE DINING ROOM TO ENSURE GUEST SATISFACTION. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES: THE POSITION REQUIRES PERFORMING THE… more
- Marriott (Pittsburgh, PA)
- …**Ensuring and Providing Exceptional Customer Service** * Sets a positive example for guest relations . * Interacts with guests to obtain feedback on product ... quality and service levels. * Responds to and handles guest problems and complaints. * Empowers employees to provide excellent customer service. * Verifies employees… more