- UPMC (Pittsburgh, PA)
- …paying for parking at pay stations. Serve as the Hospital's Patient and Guest Relations representative. Responsibilities: + Greet Hospital guests, and provide ... + Provide a positive impression of the Hospital by practicing good guest relations skills and treating all individuals with dignity and respect. + Assist… more
- Mohegan Sun (Wilkes Barre, PA)
- …and acknowledges all guests, however busy and whatever time of day. Maintains positive guest relations at all times. Resolves guest complaints, ensuring ... department telephone, using correct greeting and telephone etiquette. Processes all guest check-ins. Verifies registration card information with the guest .… more
- Towne Park (Philadelphia, PA)
- …exceptionally and consistently on all shifts. Sets a positive example for guest relations and empowers associates to provide excellent customer service. ... and their family, creating a memorable experience for a guest in a new city, or helping a colleague,...result in work stoppage, loss of business, poor customer relations and/or damage to product, all of which can… more
- Sage Hospitality Group (Pittsburgh, PA)
- …register and calculator. + Ability to compile facts and figures. + Telephone and guest relations etiquette and skills. + Moderate hearing required to communicate ... to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. **Responsibilities** + Audit, balance and report on all food… more
- Hotel Equities (Harrisburg, PA)
- …+ MUST HAVE BASIC KNOWLEDGE OF FOOD AND BEVERAGE PREPARATION, SERVICE STANDARDS, GUEST RELATIONS AND ETIQUETTE. + KNOWLEDGE OF THE APPROPRIATE TABLE SETTINGS, ... PROFESSIONAL MANNER RESULTING IN A VERY HIGH LEVEL OF GUEST SATISFACTION. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES: THE POSITION...MANNER AND EXPLAIN ANY SPECIALS AND/OR RESTAURANT PROMOTIONS FOR GUEST AWARENESS. + 10% - RECORD THE DETAILS OF… more
- Marriott (Philadelphia, PA)
- …hospitality, exemplifying excellent customer service, and creating a positive atmosphere for guest relations . * Empowers employees to provide excellent customer ... employees to successfully execute all spa operations. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the… more
- Hotel Equities (Harrisburg, PA)
- …+ MUST HAVE BASIC KNOWLEDGE OF FOOD AND BEVERAGE PREPARATIONS, SERVICE STANDARDS, GUEST RELATIONS AND ETIQUETTE. + KNOWLEDGE OF THE APPROPRIATE TABLE SETTINGS, ... IN A FRIENDLY, COURTEOUS AND TIMELY MANNER RESULTING IN GUEST SATISFACTION. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES: THE POSITION...GUESTS IN A FRIENDLY AND COURTEOUS MANNER TO ENSURE GUEST SATISFACTION. AFTER SET UP, PRESENT CHECK AND OBTAIN… more
- Hotel Equities (Harrisburg, PA)
- …KNOWLEDGE OF RESTAURANT OPERATIONS, TO INCLUDE APPROPRIATE STAFFING LEVELS, SERVICE EQUIPMENT AND GUEST RELATIONS . + ABILITY TO READ THE ENGLISH LANGUAGE TO ... A COURTEOUS AND EFFICIENT OPERATION OF THE DINING ROOM TO ENSURE GUEST SATISFACTION. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES: THE POSITION REQUIRES PERFORMING THE… more
- Marriott (Philadelphia, PA)
- …**Ensuring and Providing Exceptional Customer Service** * Sets a positive example for guest relations . * Interacts with guests to obtain feedback on product ... quality and service levels. * Responds to and handles guest problems and complaints. * Empowers employees to provide excellent customer service. * Ensures employees… more
- Marriott (Pittsburgh, PA)
- …employees to provide excellent customer service. * Sets a positive example for guest relations . * Coordinates and communicates event details both verbally and ... up with customer post-event. * Responds to and handles guest problems and complaints. * Uses personal judgment and...feedback and personal judgment into action plans. * Emphasizes guest satisfaction during all departmental meetings and focuses on… more