- Sunrise Senior Living (Haverford, PA)
- …and fall prevention + Skilled nursing transformation and Resident Centered Care model ** Guest /Resident, Family and Visitor Relations ** + Respond to guest ... standards for their designated guests/residents. + Obtain, document and report the guest /resident's vital signs, urine output and meal intake per individualized care… more
- Omni Hotels (Bedford, PA)
- …necessary. + Maintain close client contact with effective communication to ensure guest satisfaction and establish closer working relations with repeat clients. ... high standards of quality and efficiency while meeting or exceeding guest satisfaction goals and overall profitability objectives Responsibilities + Proactively… more
- Sage Hospitality Group (Pittsburgh, PA)
- …telephone and in-person inquiries regarding reservations, hotel information and guest concerns. **Responsibilities** + Greets and completes established check-in ... both manual and computerized methods, in order to ensure guest are satisfied and in rooms as requested. +...nights, increase occupancy and revenue. + Maintains good customer relations by keeping abreast of all in-house and area… more
- ASM Global (Philadelphia, PA)
- …and initiatives, including DEIA, talent engagement, corporate social responsibility, and guest experience in collaboration with the Engagement Manager and the ... culture and drive engagement + Other duties as assigned. Guest Experience + Support all customer and guest...knowledge of talent recruitment, management, and development, and employee relations + General knowledge of current advances in people… more
- Compass Group, North America (Philadelphia, PA)
- …for client quarterly reviews, activation snapshots and reporting. + Manages guest communications inclusive of social media platforms, constant contact emails, ... bi-annual guest engagement surveys, and website updates. + Manages all...+ Education: BA or BS degree in Marketing/Communications, Public Relations , or Journalism preferred + Experience: Minimum 4 years'… more
- Cinemark (Monaca, PA)
- …Enforces these with all Team Members fairly and consistently + Reports all Employee relations issues to the General Manager (In the absence of the GM, management ... should report Employee relations issues to www.convercent.com) + All management members must...and friendly attitude during each shift + Provides excellent Guest service + Accurate cash handling and basic math… more
- Compass Group, North America (Kennett Square, PA)
- …**Pay Range:** $18.00 per hour to $22.00 per hour. **Additional Job Duties:** + ** Guest Communication:** + Serve as the primary point of contact for guests via phone ... as **Tock** . + Monitor reservation flow and availability to optimize guest seating and experience. + Communicate effectively with the front-of-house team regarding… more
- Golden Corral (Bensalem, PA)
- …include a clean, neat appearance, positive attitude, and courtesy. Hospitality: Ensures guest satisfaction and promotes return visits by following the Eight Steps of ... Service. Practices positive public relations through ensuring our restaurant is welcoming and an inclusive environment for all guests. Aware of the guests' needs and… more
- Hilton (Philadelphia, PA)
- …of market segment\(s\) and new customer relationships while maintaining existing relations with assigned accounts\. Consistently strives to maximize revenue and ... demonstration of these Values: + Hospitality \- We're passionate about delivering exceptional guest experiences\. + Integrity \- We do the right thing, all the… more
- Marriott (Philadelphia, PA)
- …top line revenues, hotel reputation in the market, and cut through guest experiences. Implements the brand's marketing strategy and applicable brand initiatives in ... key showcase Happenings. * Develops initiatives around brand passion points driving guest experience and business goals. * Understands the business goals and… more