- ASM Global (Los Angeles, CA)
- 1. Provide excellent customer service by welcoming guest to the venue, being knowledgeable of venue layout, programs, and policies. Answer questions, direct and/or ... and via email. Escalating to supervisor when necessary. Monitor guest conduct during arrival and exit to ensure a...priorities. + Must be able to maintain good business relations with all employees, guests, clients, and service providers.… more
- Spanish Peaks Mountain Club (Laguna Beach, CA)
- …responsible for the management of all aspects of the Front Desk/ Concierge / Guest Relations / Bell & Valet functions in accordance with hotel standards. ... + Two years luxury hotel experience, preferably in front of the house and guest relations . + High School graduate, college degree preferred. + Full knowledge… more
- ASM Global (Stockton, CA)
- …privately managed public assembly facilities, has an excellent and immediate opening for Guest Relations Staff at the Adventist Health Arena. Responsible for ... found on the premises are turned in to a Guest Relations Office as soon as possible....each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable… more
- Towne Park (Monterey, CA)
- …exceptionally and consistently on all shifts. Sets a positive example for guest relations and empowers associates to provide excellent customer service. ... and their family, creating a memorable experience for a guest in a new city, or helping a colleague,...result in work stoppage, loss of business, poor customer relations and/or damage to product, all of which can… more
- Sage Hospitality Group (Sonoma, CA)
- …to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. **Responsibilities** + Supervise the operations of the front desk ... Completes established check-in procedures for arriving guests and facilitates guest departure in order to close the guest...nights, increase occupancy and revenue. + Maintains good customer relations by keeping abreast of all in-house and area… more
- Sage Hospitality Group (Irvine, CA)
- …to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. **Responsibilities** + Supervise the operations of the front desk ... Completes established check-in procedures for arriving guests and facilitates guest departure in order to close the guest...nights, increase occupancy and revenue. + Maintains good customer relations by keeping abreast of all in-house and area… more
- Sage Hospitality Group (South Lake Tahoe, CA)
- …telephone and in-person inquiries regarding reservations, hotel information and guest concerns. **Responsibilities** + Greets and completes established check-in ... both manual and computerized methods, in order to ensure guest are satisfied and in rooms as requested. +...nights, increase occupancy and revenue. + Maintains good customer relations by keeping abreast of all in-house and area… more
- City of Santa Monica (Santa Monica, CA)
- …federal, state and local laws and regulations Effective customer service and guest relations Conflict and dispute resolution techniques Modern office practices, ... Design and implement responsive community programs Provide exceptional customer service and guest relations Effectively resolve conflicts and disputes Respond to… more
- San Diego Theatres (San Diego, CA)
- …as assigned by Manager. SUPERVISORY RESPONSIBILITIES Supervises Public Safety Representatives and Guest Relations Officer. QUALIFICATIONS + Must be able to ... in staffing needs. + Providewrittenincident reportstothe Public Safety Managerrelativeto guest /employee injuries or illnesses. + Ensure staff maintains proper care… more
- ASM Global (Chula Vista, CA)
- …standards. + Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette. + Ability to multitask in a fast ... duties. + Adheres to company guidelines and house rules, always exceed guest expectations. + Assist in staffing, scheduling, training, and counseling of event… more