- Compass Group, North America (Scranton, PA)
- …are completed to unit's standards. Assists where necessary to ensure optimum service to guests. **Essential Duties and Responsibilities:** + Provides quality ... service to customers by providing one-on-one attention to detail....properly; documents late or absent employees. + Resolves internal/external guest complaints to ensure guest satisfaction. +… more
- Compass Group, North America (King Of Prussia, PA)
- …guests inside the story. The Front of House Manager will ensure seamless service flow, team engagement, and five-star guest moments. **Qualifications:** + 3+ ... authentic self. **Job Summary** Direct the stage - where service becomes performance. Netflix House is coming to King...operations + Train and mentor front-of-house staff + Handle guest feedback and satisfaction + Support special events and… more
- House of Blues (Mckees Rocks, PA)
- …Premium Seat Sales/VIP on any nightly upgrades, primary inventory, reports etc. Customer Service + Prompt, courteous and knowledgeable customer service both in ... phone + Facilitate night of show Will Call & Guest List Operations + Troubleshooting night of show issues...Handling + Knowledge of Phone & In Person Customer Service + Entry level knowledge of Microsoft Applications (Outlook,… more
- Mohegan Sun (Wilkes Barre, PA)
- …of food are of the highest quality at all times. Ensure highest levels of guest satisfaction, quality, operating and food costs on an ongoing basis. Knowledge of all ... promptly reports malfunctioning equipment or units in need of service . Ensure effective communication between staff by maintaining a...as the foundation that we live by with every guest and team member interaction today, and for generations… more
- Kimpton Hotels & Restaurants (Philadelphia, PA)
- …you'll feel it too. **What You'll Do** Provide guests with quality customer service by demonstrating excellent food and beverage knowledge. Serve guests food and ... timely and professional manner all the while providing extraordinary service to our guests along the way. Act as...delivery will be beyond 5 minutes of estimated times, guest is contacted, offered apologies and advised of new… more
- Marriott (Philadelphia, PA)
- …beverages to guests. Set tables according to type of event and service standards. Answer questions on menu selections. Communicate with the kitchen regarding ... restocking items, turning off lights, etc. Present physical and accurate check to guest and process payment. Follow all company and safety and security policies and… more
- Live Nation (Philadelphia, PA)
- …kept in order so that all needed items can be obtained quickly by food service personnel. They also maintain the inventory for the bus stations. If the restaurant ... short of bus tubs, silverware or any other food service utensils, it is up to this position to...Code regulations . Properly set and clean tables for guest arrival; using appropriate silverware, tableware and paper goods.… more
- Pan American Group (Pittsburgh, PA)
- …at our growing cafes supervise up to 60 staff members to ensure a top-quality service experience for our guests. + As a Manager at Panera Bread, you would be ... to maintain a profitable business. + Ensures prompt, friendly service according to company guidelines, achieving established objectives of...+ Ensures the immediate response and rectifying of all guest complaints. + Ensures guest contact as… more
- Elior North America (Philadelphia, PA)
- …pivotal role involves orchestrating seamless event operations, ensuring exceptional guest experiences, providing client satisfaction, and leading both front-of-house ... events and catering experience with a focus on front of the house service and large event execution. **_Resume submission required_** $500 bonus for this position… more
- University of Pennsylvania (Philadelphia, PA)
- …responsible for purchasing supplies, aiding in Concur reimbursements, payment to guest lecturers, processing weekly purchasing card journals, and keeping the budget ... including student studio trips, grant and faculty research, as well as guest lecturers. They are responsible for communicating and enforcing financial policies… more