- Omni Hotels (Dallas, TX)
- …+ Insure that service personnel follow service protocol including steps of service . + Monitor timing of guest experience. + Handle all complaints to the ... and presentation coming from kitchen. + Maintain food displays during service . + Monitor guest satisfaction and comments regarding food and service . +… more
- Marriott (Grapevine, TX)
- …Information** Pay: $17.75/hour **Job Number** 25130530 **Job Category** Rooms & Guest Services Operations **Location** Gaylord Texan Resort & Convention Center, 1501 ... Remotely?** N **Position Type** Non-Management **POSITION SUMMARY** Process all guest check-ins, check-outs, room assignments, and room change/late check-out… more
- IHG (San Antonio, TX)
- …prompt, professional attention and are greeted upon arrival. Respond appropriately to guest complaints. Implement appropriate service recovery gestures in order ... and follow up on execution. + Communicate and assist in achieving departmental guest satisfaction, revenue, and profit goals and objectives. Manage labor costs and… more
- Marriott (Dallas, TX)
- **Additional Information** **Job Number** 25136007 **Job Category** Rooms & Guest Services Operations **Location** JW Marriott Dallas Arts District, 800 North ... to build an experience that is memorable and unique from start to finish. Our Guest Arrival Experts take the initiative to deliver a wide range of services that… more
- Marriott (Austin, TX)
- …Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with ... and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces,...luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests' passions to life.… more
- Marriott (Grapevine, TX)
- …Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with ... about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar… more
- Marriott (Dallas, TX)
- …scheduling and evaluating preventative maintenance programs. **Providing Exceptional Customer Service ** * Handles guest problems and complaints effectively. ... * Empowers employees to provide excellent customer service . * Displays leadership in guest hospitality by exemplifying excellent customer service and… more
- Whim Hospitality (Dripping Springs, TX)
- … service excellence at Tillie's. + Actively engage on the floor during service , addressing guest needs and ensuring operational flow. + Assist in developing ... and implementing standard operating procedures to enhance service efficiency and guest satisfaction. + Identify...operating procedures to enhance service efficiency and guest satisfaction. + Identify and address customer needs, responding… more
- Marriott (Irving, TX)
- **Additional Information** **Job Number** 25134515 **Job Category** Rooms & Guest Services Operations **Location** The Ritz-Carlton Dallas Las Colinas, 4150 North ... Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or problem. Follow up with guests to ensure… more
- Hilton (Dallas, TX)
- …sales, revenue management, call center, and analytics functions\! As a Senior Analyst, Mandatory Guest Fees, you will support these areas which are at the core of ... achieve profitable growth\. On the Front Office Team reporting to Director, Mandatory Guest Fees, you will take an important role on projects including fee… more