- Vail Resorts (Vail, CO)
- …computer experience- requires use of internet and other application systems + High guest service expectations, initiative and ability to hold a conversation with ... knowledge is a plus. Continually provide prompt and courteous service when answering guest calls and making...not limited to: + **Front Desk and Arrival Staff Agent -** Check in/out process, greeting/welcoming arriving guests, assist… more
- Vail Resorts (Keystone, CO)
- …needs. + Follow sales techniques to maximize revenue and upsell opportunities. ** Guest Service Excellence** + Welcome and acknowledge guests according to ... Indicate special reservation types (eg, complimentary, employee discount, travel agent rates) using correct codes and rate structures. +...diploma or GED + 2 years' experience providing exceptional guest service + 1 year experience selling… more
- Vail Resorts (Vail, CO)
- …Services roles + Familiarity with IQware reservation system (preferred) + Proficiency using guest service software such as ALICE + Strong interpersonal and ... Critical Illness and Accident plans **Job Summary:** As a Guest Services Agent at The Arrabelle, you'll...+ Use the ALICE system to manage and track guest requests, service tickets, and internal communication.… more
- Guest Services (Breckenridge, CO)
- …earn the reputation as the premier hospitality management company and National Park Service concessionaire in the United States. Guest Services takes great care ... Amount: 22.00 USD Hourly Job Summary: The Front Desk Agent must have the ability to perform all desk...+ Provide quotes for room rates and up-sell the guest when possible. + Assist in coordinating the Front… more
- Vail Resorts (Vail, CO)
- …promoting on-property ancillary spend and providing an elevated level of customer service to the travelpartner and whenneeded, the guest directly. Expert ... 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and...to project proposal/contract administration. + Organize and update travel agent and VIP databases on a regular basis. +… more
- Marriott (Snowmass Village, CO)
- …requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of ... special room reservation types (eg, complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code… more
- Travel + Leisure Co. (Steamboat Springs, CO)
- …resort operations goals while maintaining the integrity of Wyndham Destinations service standards. **How You'll Make an Impact:** Responsible for maintaining the ... for associates as well as compliance, be a change agent for the company. This role will build and...Associate Governance preferred. + Working knowledge of hospitality departments: Guest Services, Maintenance, Housekeeping, and Food and Beverage. +… more
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