- Kimpton Hotels & Restaurants (Charlottesville, VA)
- …downright exceptional. Guests feel it; you'll feel it too. **What You'll Do** The Guest Service Agent (Overnight) is responsible for registration and ... check-out, PBX operations, mail and message service all the while providing outstanding service to our guests along the way. You'll act as an advocate for the… more
- IHG (Arlington, VA)
- …Experience - ideally, you'll have spent at least one year in a front desk or guest service position. Strength - sometimes you'll need to lift, push and pull big ... The moment a guest steps into one of our hotels, they...into a genuinely memorable experience. As a Front Desk Agent , you'll not only be the person they rely… more
- IHG (Petersburg, VA)
- …+ Experience - ideally you'll have spent at least one year in a front desk or guest service position. + Strength - sometimes you'll need to lift, push and pull ... **Role Purpose** The moment a guest steps into one of our hotels, they...into a genuinely memorable experience. As a Front Desk Agent , you'll not only be the person they rely… more
- Omni Hotels (Hot Springs, VA)
- …importance of our Medallia scores. + Maintain 4 - Star/4 - Diamond Standards of guest service . + Proper phone and radio etiquette; answering the phone and radio ... rooms. This position will also perform Front Desk Agent duties and provide a four-diamond welcome and departure...guest requests and concerns, effectively adhering to the service recovery process. + Knowledgeable of all Front Office,… more