- Marriott (Visalia, CA)
- … requests, and issue resolution . Uphold Marriott brand standards in every aspect of guest service and presentation . Manage guest concerns with empathy and ... and operated Marriott franchise. Grow with a Global Brand. Lead with Owning the Welcome. At Visalia Marriott at... . Monitor and drive key performance indicators, including guest satisfaction scores and service recovery trends… more
- Marriott (San Francisco, CA)
- …are administered fairly and consistently. * Reviews staffing levels to ensure that guest service , operational needs and financial objectives are met. * ... Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. *… more
- Hilton (Santa Barbara, CA)
- …Front Office operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you would be ... team members in handling guest inquiries and requests and in resolving guest complaints + Schedule, assign daily work, lead pre\-shift meetings, inform and… more
- Hilton (Sacramento, CA)
- …Polynesia managed hotel portfolio\! As the VP of F&B Operations, you will lead strategic initiatives across ~150 Luxury and Full\- Service hotels\. Reporting to ... resorts in the United States, Canada, and French\-Polynesian regions\. + Ensure quality, service , and guest satisfaction across all F&B functions\. + Implement… more
- Target (Placerville, CA)
- …(AP) teams is to keep our guests, team and brand secure and lead through crisis events. They protect profitable sales by mitigating shortage risks, preventing, ... and fraud to ensure product is available for our guest . They also build relationships inside and outside of...culture by driving and improving physical security processes. + Lead store response to emergency and crisis situations and… more
- King's Seafood Company (Los Angeles, CA)
- …you will be the leader of the restaurant. You will be a role model of our guest first mentality. You will lead and support the rest of the Management team to ... receiving, storage, and preparation of all food products to guest relations, flow of business, and service ...ensure return visits and troubleshoot anything that arises. + Lead pre-shift for FOH crew + Oversee the training… more
- LEGOLAND (Hollywood, CA)
- **What you'll bring to the team** **Job Summary:** **With positive guest experiences and customer service as the starting point, the Commercial Manager is ... the Merchandising and Inventory Control programs for the attraction.** Lead the Commercial Team to be Guest -Obsessed,...members are trained and empowered to deliver outstanding customer service - including guest recovery as needed.**… more
- Sodexo (San Francisco, CA)
- …initiatives. + Foster a culture of innovation, accountability, and inclusion. + ** Guest Experience & Service Innovation** + Elevate customer experience ... standards, ensuring seamless and high-quality hospitality services. + Implement service enhancements and best practices to optimize guest satisfaction and… more
- ARAMARK (Yosemite National Park, CA)
- …the guest services team and oversees completion of tasks Trains and guides guest service staff on job duties, customer service , systems, and procedures ... by booking reservations, assisting with guest needs, and resolving or escalating any guest concerns or issues. The Front Desk Lead Worker may be responsible… more
- Compass Group, North America (San Jose, CA)
- …processes that support operational excellence and brand integrity. **Key Responsibilities:** **People& Guest -First Leadership** + Actively lead from the floor ... management team and hourly staff, fostering a culture of accountability, guest -centric service , and continuous improvement. + Recognize strong performance… more