- Wally's Operating Company LLC (Pontiac, IL)
- Position Description The Guest Service Manager provides passion and leadership, while upholding Wally's standards. He/She will oversee the Guest ... Service Team, which are responsible for providing great guest service , while processing cash, debit, credit...Duties Carry out duties and responsibilities of the Store Manager in their absence or upon their request. Demonstrate… more
- Kinseth Hospitality Companies (Glenview, IL)
- …other department heads to ensure coordination of activities, resolution of guest complaints and improve hotel customer satisfaction. + Answers inquiries pertaining ... to property policies, services, guest complaints, compliments and concerns.... complaints, compliments and concerns. + Develops and maintains guest information files regarding the property, community and surrounding… more
- Wally's Operating Company LLC (Pontiac, IL)
- …will proactively respond to customer complaints, correct difficult circumstances, and report to Guest Service Manager when needed. Supervise small teams of ... Position Description Wally s cashiers work as a member of the Guest Service Team, and are responsible for providing great guest service , while processing… more
- Thorntons LLC (Pontiac, IL)
- … *Human Resource Manager *General Manager *Store Manager *Food Service Manager * Guest Service Representatives Skills *Follows written and ... The Guest Service Representative (GSR) is responsible for delighting Thorntons' Guests with a fast, friendly, fresh, clean, and in-stock shopping experience.… more
- Wally's Operating Company LLC (Pontiac, IL)
- …rewarding and disciplining employees; addressing complaints and resolving problems. Reports to guest service manager . Competencies To perform the job ... and assist in evaluations. Biggest coaching opportunity is that guest service will always trump physical tasks....and coordinate a daily stocking plan. Meet with store manager weekly to review sales opportunities and celebrate wins.… more
- Thorntons LLC (Posen, IL)
- …*Perform additional duties as assigned Key Relationships *Region Manager *General Manager * Guest Service Representative *Human Resource Manager ... The Store Manager (SM) is responsible for managing all aspects...all shifts *Train and empower Team Members to de-escalate Guest service issues *Communicates with Team Members… more
- Thorntons LLC (Mundelein, IL)
- …*Perform additional duties as assigned Key Relationships *Region Manager *Store Manager * Guest Service Representative *Human Resource Manager ... The General Manager (GM) is responsible for managing all aspects...break requirements *Train and empower Team Members to de-escalate guest service issues *Communicates with Team Members… more
- Live Nation (Tinley Park, IL)
- …various corporate and venue designed programs to support employee engagement, venue staffing and guest service division-wide goals. WHAT THIS ROLE WILL DO + In ... Job Summary: Position Title: Employee & Guest Experience Manager Important Note: This...is responsible for administering employee engagement, venue staffing and guest service division-wide goals. + Plan, coordinate,… more
- Navy Exchange Services (NEX) (Great Lakes, IL)
- Title: GUEST SERVICE REPRESENTATIVE I Location: United States-Illinois-Great Lakes Job Number: 25000288 Job Summary: Serves as first point of contact with guests ... may arise. Responsible for front desk operations lobby appearance guest service related office operations and the...lodging options in the area. - Assists Front Office Manager Supervisor or Assistant General Manager AGM… more
- Marriott (Chicago, IL)
- **Additional Information** **Job Number** 25127052 **Job Category** Rooms & Guest Services Operations **Location** Courtyard Chicago Downtown/River North, 30 East ... Non-Management **POSITION SUMMARY** Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure… more