- Towne Park (San Antonio, TX)
- … service standards are met or exceeded. Under the direction of the Account Manager , the Guest Service Captain has additional duties involving coordination ... providing troubleshooting and/or guidance when the manager is not on-site. The Guest Service Captain is not a manager ; however, they may handle critical… more
- ASM Global (Houston, TX)
- …of the Director of Event Services, the Guest Experience Training Manager develops and provides proficient and comprehensive service -oriented training to the ... facilities, has an excellent and immediate opening for a Guest Experience Training Manager at NRG Park...liaison between the facility and clients, ensuring all clients' guest service training requirements are met and… more
- Marriott (Grapevine, TX)
- …guest relations. * Interacts with guests to obtain feedback on product quality and service levels. * Responds to and handles guest problems and complaints. * ... * Verifies employees understand expectations and parameters. * Strives to improve service performance. * Emphasizes guest satisfaction during all departmental… more
- Methodist Health System (Dallas, TX)
- …**Work Shift :** **Job Description :** **Job Purpose** + The primary purpose of the Guest Services Manager is to act as a resource for patients, visitors, ... employees and medical staff while promoting high quality patient care and service excellence. + Work collaboratively with Risk Management and Quality Department to… more
- Omni Hotels (Austin, TX)
- …Omni Austin Hotel Downtown may be your perfect match. Job Description Ensure extraordinary service to guest on Omni Premier Floors during Breakfast and Happy ... well as provide assistance to our Loyalty Ambassadors and Guest Experience Planners as needed. Omni Benefits Include +...+ Respond to any reasonable task as assigned by manager or supervisor Qualifications + Excellent customer service… more
- Marriott (Irving, TX)
- …and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues. **CANDIDATE PROFILE** **Education ... performance standards and monitoring performance. * Reviews staffing levels to ensure that guest service , operational needs and financial objectives are met. *… more
- LEGOLAND (Grapevine, TX)
- …be a hands-on leader on the attraction floor, setting the tone for exceptional guest service , motivating a dynamic front-line team, and ensuring a safe, ... passion, and a floor-based leadership style. + Deliver world-class service in line with Merlin's Guest Obsession...Guest Obsession standards. + Act as a Duty Manager during assigned shifts, overseeing all departments. + Motivate… more
- Signature Aviation (Midland, TX)
- …is preferred. **Additional essential knowledge and skills:** + **Hospitality Skills:** Excellent guest service skills with an energetic, outgoing, and guest ... As a ** Guest Experience Specialist** , you are often the...smooth, comfortable, and memorable. Your reliability and pride in service directly reflect the Signature standard our guests trust.… more
- Whim Hospitality (Dripping Springs, TX)
- …front desk operations, and activities, serving as a vital partner to the General Manager . What You'll Do + Enhance Guest Experiences: + Walk the property ... + Recruit, train, and mentor staff across all departments, fostering a service -oriented culture and commitment to guest satisfaction. + Conduct regular… more
- LEGOLAND (North Richland Hills, TX)
- …and exceed KPI experience targets for the operations department. + Oversee Guest Service , maintaining exceptional knowledge of Membership and ticket promotions, ... and site controller, ensuring the highest possible standards of guest service , presentation, technical operation, and safety...manager . + Trained to cover all commercial and guest experience operations, serving as a duty manager… more