- Marriott (Irving, TX)
- …Office Manager oversees all activities in the front office to ensure high guest service standards are met, as well as accuracy in all phases of the ... a franchisee and not by Marriott International, Inc. The Front Office Manager directs and controls operation...supervising, training and scheduling front desk agents, front office supervisors, guest service … more
- Marriott (Irving, TX)
- …or otherwise negotiates with others. * Supervises staffing levels to ensure that guest service , operational needs and financial objectives are met. * Ensures ... of House functions including Doorman, Bellman, Bell Captain, Concierge Agent, Guest Relations Agent, Front Desk Agent, Matrix Coordinator, Club Concierge,… more
- Omni Hotels (Austin, TX)
- …and room availability. + To appropriately protect confidential guest information and guest room key access according to Front Office SOP's. + Possess a ... treated with maximum courtesy and are served expeditiously by Front Office staff (proper posting of staff, grooming standards,...guest complaints maintaining a satisfactory impression with the guest . + Effectively engage in the service … more
- ASM Global (Houston, TX)
- …of the Director of Event Services, the Guest Experience Training Manager develops and provides proficient and comprehensive service -oriented training to the ... facilities, has an excellent and immediate opening for a Guest Experience Training Manager at NRG Park...liaison between the facility and clients, ensuring all clients' guest service training requirements are met and… more
- Marriott (Dallas, TX)
- …and Experience** * High school diploma or GED; 3 years experience in the guest services, front desk, housekeeping, or related professional area. OR * 2-year ... Administration, or related major; 1 year experience in the guest services, front desk, housekeeping, or related...with guests to obtain feedback on product quality and service levels; effectively responding to and handles guest… more
- Omni Hotels (Dallas, TX)
- …the pride that comes from working for a company with a reputation for exceptional service . We embody a culture of respect, gratitude and empowerment day in and day ... match. Job Description To work closely with Director of Front Office Operations to ensure maximum Front ...communication with Night Audit each evening/morning. + Handle all guest complaints maintaining a satisfactory impression with the … more
- Marriott (Irving, TX)
- …and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues. **CANDIDATE PROFILE** **Education ... school diploma or GED; 2 years experience in the guest services, front desk, or related professional...monitoring performance. * Reviews staffing levels to ensure that guest service , operational needs and financial objectives… more
- Omni Hotels (Frisco, TX)
- …Managers, Front Office Supervisors, Front Desk Agents, Concierge and Ideal Service Phone Operators + Provide support to Guest Services Manager who ... Report directly to the Director of Rooms + Oversee Front Office Manager , Assistant Front ...Guest Recovery meetings. Qualifications + Must have previous Front Office Management experience in a similar Front… more
- Whim Hospitality (Dripping Springs, TX)
- …front desk operations, and activities, serving as a vital partner to the General Manager . What You'll Do + Enhance Guest Experiences: + Walk the property ... + Recruit, train, and mentor staff across all departments, fostering a service -oriented culture and commitment to guest satisfaction. + Conduct regular… more
- LEGOLAND (Grapevine, TX)
- …will be a hands-on leader on the attraction floor, setting the tone for exceptional guest service , motivating a dynamic front -line team, and ensuring a safe, ... passion, and a floor-based leadership style. + Deliver world-class service in line with Merlin's Guest Obsession...Guest Obsession standards. + Act as a Duty Manager during assigned shifts, overseeing all departments. + Motivate… more