- ASM Global (Boston, MA)
- …and accurately using the ticketing system (online, on-site kiosks, and at the guest service desk). + Distributes pre-purchased tickets, group reservations, and ... a seamless ticketing experience, maintains inventory accuracy, and provides exceptional customer service to enhance the overall guest experience. ESSENTIAL DUTES… more
- Live Nation (Boston, MA)
- …WILL BRING + High School Diploma or equivalent + At least 2 years in Guest Service and communications + Creative thinker and problem solver + Excellent verbal, ... information and assistance on all things related to the guest having an enjoyable experience at MGM Music Hall...functions of the job should contact a Human Resources Representative to request the opportunity to participate in a… more
- ASM Global (Boston, MA)
- …and providing the bartender with items upon request that help assure exceptional guest service specifically in the Restaurant environment. ESSENTIAL FUNCTIONS + ... at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required. +...Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette. +… more
- Live Nation (Boston, MA)
- …High School Diploma or equivalent preferred + At least 1+ year in a guest service role preferred + Excellent verbal, written and interpersonal communication ... WHAT THIS ROLE WILL DO + Greet guests, scan guest tickets upon entry to the venue, answer ...functions of the job should contact a Human Resources Representative to request the opportunity to participate in a… more
- ASM Global (Boston, MA)
- …and execution of service . + Willingness and drive to exceed the guest expectations. + Ability to effectively listen and take directions from supervisor. + Must ... have excellent knowledge of food and beverage preparations, service standards, guest relations and etiquette. + Must be personable, friendly, and welcoming. +… more
- Live Nation (Boston, MA)
- …professional grooming standards + Ability to anticipate guests' needs + Ensure guest safety through proactive personal interaction and removing hazards in the area ... area throughout the shift + Check identification of any guest who appears to be under 30 years of...a live music environment + Self-defense training + VIP service experience a plus + Experience using metal detection… more
- ASM Global (Boston, MA)
- …to make legends happen! THE ROLE The Host or Hostess position provides exceptional guest service while working collectively and cooperatively in the View Boston ... service standards. + Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette. + Must be able to read,… more
- House of Blues (Boston, MA)
- …WILL DO + Anticipate and respond to guest needs + Respond to guest concerns/complaints regarding food or service and correct errors or resolve complaints ... with a friendly, positive attitude + Organize and prioritize service per appropriate service sequence + Check...years high volume experience in hospitality + Skill in guest relations + Wine & Liquor knowledge + High… more
- Live Nation (Boston, MA)
- …various departments including claimed items to guests. + Maintain working knowledge of guest services programs and service recovery practices. + Responsible for ... office management, and special projects while providing front line guest services to guests attending shows at our busy...a clean office environment at all times. + Customer service : Professionally responding in a courteous manner to emails… more
- House of Blues (Boston, MA)
- …interact with guests to provide information and assistance on all things related to the guest having an enjoyable experience at the venue. WHAT THIS ROLE WILL DO + ... to the venue and provide guests with excellent customer service while answering all questions/concerns. Including but not limited...Fenway. + Monitor all venue email inboxes and answer guest emails in a timely manner. + Look for… more
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