- Hilton (Dana Point, CA)
- …Front Office operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you would be ... + Manage all Front Office operations to include, but not limited to, guest service and registration \(check\-in/check\-out\), room inventory and availability, … more
- Marriott (Visalia, CA)
- … requests, and issue resolution . Uphold Marriott brand standards in every aspect of guest service and presentation . Manage guest concerns with empathy and ... . Monitor and drive key performance indicators, including guest satisfaction scores and service recovery trends...holidays . Passion for hospitality and a heart for service The annual salary range is $69,000… more
- IHG (Santa Monica, CA)
- …guests, and ensure guest satisfaction while upholding the resort's standards of service excellence. Our Banquet server plays a vital role in creating a memorable ... presents a new era of indulgence offering 167 opulent guest rooms and suites. Introduced at a generous 720...experience for guests, requiring attention to detail, exceptional customer service skills, and a commitment to maintaining the resort's… more
- Sage Hospitality Group (Sonoma, CA)
- …to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. **Responsibilities** + Supervise the operations of the front desk ... to ensure an optimal level of service and hospitality is provided to the guests. +...Completes established check-in procedures for arriving guests and facilitates guest departure in order to close the guest… more
- Marriott (Half Moon Bay, CA)
- …managing to achieve or exceed budgeted goals. **Ensuring and Delivering Exceptional Customer Service ** * Sets a positive example for guest relations. * Interacts ... with guests to obtain feedback on product quality and service levels. * Handles guest problems and...the day-to-day operations of the spa as necessary. The salary range for this position is $84,000 to $112,000… more
- Navy Exchange Services (NEX) (China Lake, CA)
- …report immediately to the supervisor such things as no luggage in a stay-over guest room, no service needed, room status, vacancies, extra guests, unauthorized ... active-duty military, retirees, reservists and their families. Job Summary: Grade: NA02, Salary Code N/A: Regularly performs the full range and scope of housekeeping… more
- Spanish Peaks Mountain Club (San Diego, CA)
- …customer service -oriented Reservations Agent to handle all communications and guest requests in a positive and professional manner. This position also requires ... of opportunity. Going above and beyond to recover any service opportunities and exceed guest expectations +...Agent is $20. The pay scale is the base salary or hourly wage range, exclusive of incentive pay… more
- Marriott (Torrance, CA)
- …and implementation of property-wide strategies. Ensures implementation of the brand service strategy and brand initiatives with the objective of meeting or ... exceeding guest expectations. Builds relationships with key customers and is...area. **JOB SPECIFIC TASKS** **Managing Property Operations** * Ensures service programs are in place and executed against (eg,… more
- Marriott (Newport Beach, CA)
- …data to identify areas of improvement. * Empowers employees to provide excellent guest service . * Estimates cost and benefit ratio, maintaining balance between ... Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. *… more
- Marriott (Los Angeles, CA)
- …data to identify areas of improvement. * Empowers employees to provide excellent guest service . * Estimates cost and benefit ratio, maintaining balance between ... Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. *… more