- IHG (Santa Monica, CA)
- …assist with food, beverage, and wine manuals. + Support banquets team, manage bar service , and guest preferences. + Describe menu features and changes; handle ... + Participate in pre-shift meetings; learn new menu items. + Deliver exceptional service ; develop rapport with guests. + Answer guest inquiries about menu,… more
- Marriott (San Francisco, CA)
- …events of average complexity. Ensures their property events have a seamless turnover from sales to service back to sales . Recognizes opportunities to ... the same from other employees. * Empowers employees to provide excellent customer service . * Sets a positive example for guest relations. * Coordinates… more
- Marriott (Sacramento, CA)
- …plans. ** Guest Experience & Brand Standards** + Ensure the highest levels of guest satisfaction and service delivery. + Respond to guest feedback, ... seeking an experienced and results-driven General Manager to lead the operations, sales , and financial performance of the hotel. The General Manager is responsible… more
- Thorntons LLC (Dunnigan, CA)
- …adequate coverage for all shifts *Train and empower Team Members to de-escalate Guest service issues *Communicates with Team Members in a positive manner ... additional duties as assigned Key Relationships *Region Manager *General Manager * Guest Service Representative *Human Resource Manager *Recruiter *Trainer… more
- Compass Group, North America (Mammoth Lakes, CA)
- …acknowledges every guest ; maintains solid product knowledge; and provides outstanding guest service . + Oversees and authorizes guest returns, exchanges, ... performance issues to management. + Maintains front-end supplies. + Helps provide guest service , floor moves, housekeeping, display maintenance and merchandise… more
- Sycuan (El Cajon, CA)
- …Sycuan family. Job Purpose: The primary responsibilities include providing exceptional guest service while supporting Theatre events, promotional giveaways, ... of Sycuan Management at any time) + Provide friendly guest service while promoting entertainment options and...Cash handling experience Desirable: + Hospitality experience + Ticket sales and/or box office experience + High School Diploma,… more
- IHG (Los Angeles, CA)
- …area. **Your Day to Day** Manage food and beverage operations to ensure quality service and standards while delivering a guest experience that is unique. Ensure ... exceed guest expectations. _Financial Returns_ : + Identify additional sales opportunities to enhance revenue. Drive promotions that deliver great dining… more
- Marriott (Rancho Mirage, CA)
- …in the servicing of events as needed. **Ensuring and Providing Exceptional Customer Service ** * Sets a positive example for guest relations. * Interacts ... year experience in the event management, food and beverage, sales and marketing, or related professional area. **CORE WORK...with guests to obtain feedback on product quality and service levels. * Responds to and handles guest… more
- Compass Group, North America (San Marino, CA)
- …acknowledges every guest ; maintains solid product knowledge; and provides outstanding guest service . + Oversees and authorizes guest returns, exchanges, ... performance issues to management. + Maintains front-end supplies. + Helps provide guest service , floor moves, housekeeping, display maintenance and merchandise… more
- IHG (San Diego, CA)
- …functions. + Ensure guests are greeted upon arrival. Respond appropriately to guest complaints. Establish and implement appropriate service recovery guidelines ... JOB OVERVIEW: Manage all aspects of one or more full- service food and beverage outlet(s) on a daily basis...programs and promotions to market special menu items, increase sales , and increase guest patronage. Assist in… more
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