- Hotel Equities (Grand Rapids, MI)
- …may require additional monitoring or follow-up. + Take action to solve guest problems/complaints using appropriate service recovery guidelines. + Follow ... incident, security breaches, concerns or suspicious behavior to the supervisor or manager on duty. + May routinely book...service . + Perform other duties as assigned including guest room tours, concierge services, special guest … more
- Hotel Equities (Grand Rapids, MI)
- …quality standards while maintaining a safe sanitary work environment. Warm, knowledgeable service and helpful guidance reassure guests they've made the right choice ... items according to standard recipes and as specified on guest check and + following company and brand standards,...Must have knowledge of food and beverage preparation and service . + Promptly report all maintenance issues + Properly… more