- City Winery (New York, NY)
- …and/or equivalent relevant experience + Strong work ethic, team player, and exceptional guest service skills + Ability to consistently deliver high-quality ... Aptitude to resolve problems + Ability to execute professional guest service experience + Ability to handle...guest inquiries. + Maintain all reservations/seating through designated system + Provide guests with accurate wait time estimates… more
- ASM Global (Brooklyn, NY)
- …necessary equipment to execute an efficient event. + Train staff in basic guest service and security skills. Actively monitor staff interactions with Barclays ... to the success of Barclays Center. Genuine Passion for Service : + Desires to exceed guest expectations...all posts. + Knowledge of the building's Fire Alarm systems , know how to effectively and safely evacuate the… more
- Akwesasne Mohawk Casino Resort (Hogansburg, NY)
- Job Title: Winner's Club Representative Department: Guest Service Reports to: Winner's Club Manager FLSA Status: Non-Exempt License: Class III Closing Date: Open ... Until Filled SUMMARY : Provide exceptional front line guest service in Winners Club. Responsible for...PINs, lost cards, duplicate accounts and other IGT Advantage system guest situations. + Answers incoming telephone… more
- Vernon Downs (Vernon, NY)
- … service to all Players Club guests, ensuring an optimal level of guest service and satisfaction is achieved and maintained. Effectively input data into ... tracking system . Answer questions about the property in a positive...DUTIES AND RESPONSIBILITIES include the following: * Provide excellent guest service to both internal and external… more
- IHG (Manhattan, NY)
- …job duties. + Ensure your team are properly trained on systems , security, service and quality standards. Guest Experience + Ensure your front office team ... equivalent in Hotel Management/ Business Administration, plus 3 years of Front Office/ Guest Service experience including management experience + Must speak… more
- The Otesaga Resort Hotel (Cooperstown, NY)
- …must also be on maintaining employee morale & motivation, while exceeding guest service expectations Essential Job Functions To successfully perform this ... Assist in the maintenance and programming of all F&B Systems + Work with the IT department to ensure...department dress code) + Ability to upsell. + Outstanding guest service skills + Ability to clearly… more
- Thorntons LLC (Staten Island, NY)
- …adequate coverage for all shifts *Train and empower Team Members to de-escalate Guest service issues *Communicates with Team Members in a positive manner ... additional duties as assigned Key Relationships *Region Manager *General Manager * Guest Service Representative *Human Resource Manager *Recruiter *Trainer… more
- Saratoga Casino Hotel (Saratoga Springs, NY)
- …to Success in this Role: + At least 18 years of age + Prior experience in guest service capacity preferred. + Excellent guest service skills; attentive ... with all guests and fellow Team Members by providing service in a friendly, swift, and responsible manner. They...appropriate rooms. + Answers incoming phone calls; operates telephone system to receive incoming messages and records guest… more
- Thorntons LLC (Bronx, NY)
- …with meal and rest break requirements *Train and empower Team Members to de-escalate guest service issues *Communicates with Team Members in a positive manner ... additional duties as assigned Key Relationships *Region Manager *Store Manager * Guest Service Representative *Human Resource Manager *Recruiter *Trainer *Auditor… more
- Hilton (New York, NY)
- …and beverage orders in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you would be responsible ... following tasks to the highest standards: + Answer Room Service telephones and respond to guest requests...and beverage orders and input orders in appropriate point\-of\-sale system + Reconcile check upon delivery of order including,… more