- Hendrick Automotive Company (Austin, TX)
- …Duties and Responsibilities include the following: + Performs opening and closing Guest Services procedures. + Answers incoming phone calls in a courteous, prompt, ... filters all incoming calls and takes messages. + Communicates effectively with Guest Services Manager and Greeters. + Reconciles/updates data entry with dealership… more
- Omni Hotels (San Antonio, TX)
- …follows: + All restaurants + All Public areas + Banquet and conference level + All guest floors + Executive Offices + Service areas (heart of the House areas) + ... working for a company with a reputation for exceptional service . We embody a culture of respect, gratitude and...the "Heart of the House" and escorts deliveries to guest rooms. + Controls hotel key system … more
- Live Nation (Dallas, TX)
- …of Opera Boxes and reserved stools to ensure guests are receiving highly personal service at all times. + Maintain articulate vocabulary with the ability to adapt ... or equivalent + Working knowledge of high-end restaurant operations, seating procedures, guest relations, problem solving + Experience in selling to high-end, VIP… more
- Omni Hotels (Austin, TX)
- …and handle all guest complaints maintaining a satisfactory impression with the guest . + Effectively engage in the service recovery process, handling all ... working for a company with a reputation for exceptional service . We embody a culture of respect, gratitude and...that Four Diamond standards and a consistent level of guest satisfaction are met. + Ensure that all arriving… more
- Marriott (San Antonio, TX)
- …etc. Set up, stock, and maintain work areas. Input orders into cash register system and collect payment from customer. Take orders, record in MICROS system ... all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine… more
- Omni Hotels (Houston, TX)
- …Moments of Service and Standard Operating Procedures. + Understand all Moments of Service for PBX, Guest Services and Front Desk. + Preparation of daily ... guest requests and concerns, effectively adhering to the service recovery process. + To be thoroughly knowledgeable of...and execute to standard. + Be familiar with all systems and equipment as related to the Front Office… more
- Omni Hotels (Houston, TX)
- …expedite Select Guest (loyalty program) orders + Follow Omni's "Moments of Service " guidelines for receiving guest orders via telephone and on-line + Follow ... Service " guidelines to confirm the details of each guest order, quoting accurate delivery items and following up...suggested menu items and preparation details + Enter all guest orders into our point-of-sale system (MICROS)… more
- Marriott (Dallas, TX)
- …. * Interacts with guests to obtain feedback on product quality and service levels. * Handles guest problems and complaints. **Maintaining Culinary Goals** ... Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. *… more
- Drury Hotels (Arlington, TX)
- … guest safety and security during overnight hours. Ensures an exceptional guest experience by providing courteous, efficient, friendly service to all guests ... Happy. At home. As a family-owned and operated hotel system , we honor and enhance the Drury legacy of...together-across 150 hotels in 30 states-to make sure every guest receives the very best service and… more
- Marriott (Houston, TX)
- …. * Interacts with guests to obtain feedback on product quality and service levels. * Handles guest problems and complaints. **Maintaining Culinary Goals** ... Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. *… more