- Marriott (Miami, FL)
- …requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of ... Accommodate and document special requests. Answer questions about property facilities/ services and room accommodations. Follow sales techniques to maximize revenue.… more
- Omni Hotels (Amelia Island, FL)
- …luxurious oceanfront accommodations, world-class resort pools, championship golf, full- service spa, endless dining options and family-friendly activities. Omni ... working for a company with a reputation for exceptional service . We embody a culture of respect, gratitude and...your perfect match. Job Description The Spa Front Desk Agent is responsible for welcoming guests to the spa… more
- Travel + Leisure Co. (Orlando, FL)
- …be able to maintain a high level of production pace while providing excellent customer service . + Timely guest follow up ensuring customer service issues are ... experiences for millions of travelers worldwide. **Position Summary:** As a Confirmation's Agent your primary responsibility will be to assist management and other… more
- Travel + Leisure Co. (Orlando, FL)
- …+ Outbound telephone marketing with guests checking into our resorts + Schedule the guest to meet with member services to discuss their owner update and ... workshop + The coordinator may offer gifts to the guest for participating in the update + Partner with...parking passes, activity schedules, and area brochures to the guest + Must meet production standards on a weekly… more
- Carnival Cruise Line (Fort Lauderdale, FL)
- …activities, thus fostering a positive and cohesive team culture. + **Assist CVP Support Agent with escalated guest issues:** Assist CVP Support Agents to find ... to direct guests, and assisting with established guests of Cruise Vacation Planners with service and sales items. The CVP teams may work in a group or individual… more
- Marriott (Naples, FL)
- …Non-Management **POSITION SUMMARY** Assist other departments when needed to ensure optimum service to guests. Maintain cleanliness of work areas throughout the day, ... radios, email). Engage guests in conversation regarding their stay, property services , and area attractions/offerings. Follow all company safety and security… more
- Marriott (Miami, FL)
- …and procedures. * Perform other reasonable job duties as requested by Supervisors. Guest Relations * Actively listen and respond positively to guest questions, ... using brand or property specific process (eg, LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build...resolve issues, delight, and build trust. * Address guests' service needs in a professional, positive, and timely manner.… more
- Hilton (Key West, FL)
- …to department managers in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you would be responsible ... Team in the hotel's continuing effort to deliver outstanding service and financial profitability\. **What will I be doing?**...requests received from department managers\. .Follow up with VIP Services team on day of arrival to ensure correct… more
- Omni Hotels (Orlando, FL)
- …the pride that comes from working for a company with a reputation for exceptional service . We embody a culture of respect, gratitude and empowerment day in and day ... golf, and international wholesale, as well as ESP and travel agent /consortia markets). Oversee, stimulate, guide, and support these distribution channels (wholesale,… more
- The Walt Disney Company (Lake Buena Vista, FL)
- …Technology team is responsible for the end-to-end digital and physical Guest experience for all technology & digital-led initiatives across the Attractions ... tools that are used to provide detailed engineering simulation and analysis services internationally for Walt Disney Imagineering (WDI), Park Operations Line of… more