- Compass Group, North America (New York, NY)
- …is more than just a job: it's a meaningful career. **Job Summary** Working as a Guest Services Agent will allow you the opportunity to work with GREAT people ... in the quality value of delivering superior hospitality to our premier client. The Guest Services Agent will be responsible for engaging all Clients, Guests,… more
- Indus Hospitality Group (Springville, NY)
- …Western Champion Customer Care Award, and TripAdvisor Awards for Excellence. Reports To: Guest Service Manager or Assistant General Manager Summary Responsible ... for performing a variety of guest service activities while providing the highest...+ Block rooms. + Program wake-up calls. + Handle guest mail and messages. + Perform check-out services… more
- Indus Hospitality Group (Farmington, NY)
- …and available services of the hotel, ie restaurant, lounge, room service . + Assist in checking all fixtures, equipment and conditions (lights, music, ... systems, not limited to HVAC, fire suppression system, boilers/chillers, PTAC's, guest internet/TV and related wiring/cabling. + Perform appropriate repairs within… more
- Hotel Equities (Buffalo, NY)
- …to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Warm, knowledgeable service and helpful guidance reassure ... the computer, verifying reservation, address, and credit information. Promote "preferred" guest program and provide recognition and benefits to all current members.… more
- Indus Hospitality Group (Warsaw, NY)
- …HVAC, plumbing, electrical, and mechanical systems, as well as responding promptly to guest service requests and maintenance issues. The Hotel Engineer also ... + Perform and accurately record Preventative Maintenance in the Guest Rooms & Public Area Equipment + Maintain pool...Environment While performing the duties of this Job, the associate is regularly exposed to fumes or airborne particles,… more
- Compass Group, North America (New York, NY)
- …Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. + ... Increases Think Fresh! Lead with Excellence! An industry leading hospitality food service group, Unidine is driven by its exceptional people sharing their passion,… more
- Indus Hospitality Group (Hornell, NY)
- …banquet areas, elevators, stairways, entranceways, pool facilities, exercise room, associate break areas and outside grounds. + Provide safe transportation ... laundry for sorting. + Deliver linen, terry and other guest room supplies to housekeepers. + Assist in the...situations; Respond promptly to customer needs and requests for service and assistance. + Identify and resolve problems in… more
- Compass Group, North America (New York, NY)
- …in a leadership role. Proven track record of managing front-of-house operations, guest services , space management, catering and event logistics. *Strong ... of FLIK Hospitality Group focused on all aspects of guest and employee services , meeting and event...service providers and collaborate with building management, hard services teams, IT, and other departments to resolve issues… more
- Indus Hospitality Group (Rochester, NY)
- …is responsible for overseeing all aspects of hotel operations, ensuring exceptional guest experiences, and maintaining high standards of service , cleanliness, ... programs are implemented, followed and supported. + Monitor customer service by speaking with guests, reviewing guest ...services of the hotel, ie restaurant, lounge, room service . + Ensure the cleanliness of all areas of… more
- Tioga Downs Casino Resort (Nichols, NY)
- …of work area are met or exceeded to deliver an excellent guest experience! ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: + Communications liaison ... by maintaining the line to company standards. + Relay guest compliments and/or complaints to management in order to...order to reduce waste, increase revenue and increase customer service . + Train new buffet line attendants on job… more