- Marriott (Niagara Falls, NY)
- …the hotel's operations, including front office, housekeeping, maintenance, and guest services . . Lead and mentor department managers to achieve high ... service hotel operations. Position Overview: The Assistant General Manager (AGM) supports the General Manager in.... Maintain a consistent presence on property to monitor service delivery, resolve escalated guest concerns, and… more
- Hilton (New York, NY)
- …+ Assist in the management of operations to include, but not limited to, guest service standards and initiatives, product quality, cost controls and overall ... for assisting the manager in directing and organizing the activities and services of a hotel food and beverage outlet to deliver an excellent guest… more
- IHG (New York, NY)
- …audit functions. **_Qualifications and Requirements:_** Some college and three years guest service /hotel experience, or an equivalent combination of education ... operations of the hotel. Conduct periodic walk-through of each department . Tour public areas and grounds to ensure the...and/or experience. Must have full knowledge of the guest service /night function and some supervisory training/experience… more
- Marriott (New York, NY)
- …as necessary and reports malfunction. * Supervises staffing levels to verify that guest service , operational needs, and financial objective are met. * Encourages ... brand specific service culture. **Providing Exceptional Customer Service ** * Provides services that are above...employees. * Responds in a timely manner to customer service department request. **Managing and Conducting Human… more
- Omni Hotels (New York, NY)
- …good example. Responsibilities . Provides courteous, personalized, attentive, sincere, consistent Guest Service by responding promptly and efficiently to ... Housekeeping functions. To participate in quality assurance for Housekeeping department and department cost control measures. To...inquiries, request & Complaints using Guest Service Skills. Exhibiting hospitality while striving… more
- Indus Hospitality Group (Newark, NY)
- …variety of administrative tasks including, monitoring service trends using Guest Satisfaction results, processing department payroll, maintaining an accurate ... guest complaints, and to make recommendations to improve service and ensure more efficient operation. + Perform Front...services of the hotel, ie restaurant, lounge, room service . + Ensure the cleanliness of the Front office,… more
- Marriott (New York, NY)
- …quality and service levels. * Supervises staffing levels to ensure that guest service , operational needs and financial objectives are met. * Encourages ... the floor during peak meal periods and supervises Restaurants/Bars and Room Service Departments, where applicable. Responsibilities include ensuring guest and… more
- Marriott (New York, NY)
- …as necessary and reports malfunction. * Supervises staffing levels to verify that guest service , operational needs, and financial objective are met. * Encourages ... brand specific service culture. **Providing Exceptional Customer Service ** * Provides services that are above...employees. * Responds in a timely manner to customer service department request. **Additional Responsibilities** * Provides… more
- Target (Cicero, NY)
- …daily/weekly workload to deliver department and store sales goals and guest engagement. Including planning food service transitions, revisions, sales plans, ... you with the** **skills and** **experience** **of** **:** + Guest service fundamentals and experience building a... guest or team member issues. + Support guest services such as back-up cashier, order… more
- Marriott (New York, NY)
- …as necessary and reports malfunction. * Supervises staffing levels to verify that guest service , operational needs, and financial objective are met. * Encourages ... brand specific service culture. **Providing Exceptional Customer Service ** * Provides services that are above...employees. * Responds in a timely manner to customer service department request. **Additional Responsibilities** * Provides… more