- Omni Hotels (New York, NY)
- …good example. Responsibilities . Provides courteous, personalized, attentive, sincere, consistent Guest Service by responding promptly and efficiently to ... Housekeeping functions. To participate in quality assurance for Housekeeping department and department cost control measures. To...inquiries, request & Complaints using Guest Service Skills. Exhibiting hospitality while striving… more
- BBL Hospitality (Troy, NY)
- …Business Administration desired. Must have 3 -4 Years' experience in guest service /hotel experience; supervisory experience preferred. Physical requirements ... Account options + Associate Travel Program Discounts Front Desk Manager will manage the areas of guest ...registration, PBX, bell operations, reservations, night audit and shuttle service to maintain the highest level of guest… more
- IHG (New York, NY)
- Job Overview Do you see yourself as a **Group Services Manager ** ? What's your passion? Whether you're into sports, shopping, or just reading a good book, at IHG ... join our friendly and professional team. As a Group Services Manager , you will play a critical...to detail. Requirements + Prior experience in hospitality or guest services strongly preferred. + Proficiency in… more
- Marriott (New York, NY)
- …as necessary and reports malfunction. * Supervises staffing levels to verify that guest service , operational needs, and financial objective are met. * Encourages ... brand specific service culture. **Providing Exceptional Customer Service ** * Provides services that are above...employees. * Responds in a timely manner to customer service department request. **Additional Responsibilities** * Provides… more
- Marriott (New York, NY)
- …as necessary and reports malfunction. * Supervises staffing levels to verify that guest service , operational needs, and financial objective are met. * Encourages ... brand specific service culture. **Providing Exceptional Customer Service ** * Provides services that are above...employees. * Responds in a timely manner to customer service department request. **Additional Responsibilities** * Provides… more
- City Winery (New York, NY)
- …service , food, wine, and people. Tasks/Responsibilities: + Partner with the General Manager to oversee daily front-of-house operations and guest experience + ... experiences for our guests. Position Summary: The Assistant General Manager (AGM) at Miru is a key leadership role...Lead, train, and motivate FOH teams to meet service standards, guest satisfaction goals, and performance… more
- Marriott (New York, NY)
- …actively participates in the servicing of events. **Ensuring and Providing Exceptional Customer Service ** * Sets a positive example for guest relations. * ... **Managing Banquet Operations** * Projects supply needs for the department , (eg, china, glass, silver, buffet presentations, props). *...with guests to obtain feedback on product quality and service levels. * Responds to and handles guest… more
- Marriott (New York, NY)
- …in the servicing of events as needed. **Ensuring and Providing Exceptional Customer Service ** * Sets a positive example for guest relations. * Interacts ... **Managing Banquet Operations** * Projects supply needs for the department , (eg, china, glass, silver, buffet presentations, props). *...with guests to obtain feedback on product quality and service levels. * Responds to and handles guest… more
- Marriott (New York, NY)
- …publicly recognizes the contributions of team members. **Providing and Ensuring Exceptional Customer Service ** * Sets a positive example for guest relations. * ... improve guest satisfaction. * Empowers employees to provide excellent customer service . * Emphasizes guest satisfaction during all departmental meetings and… more
- Hilton (New York, NY)
- …daily Housekeeping operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you would be ... daily Housekeeping operations to include, but not limited to, maintaining cleanliness, service and product quality standards of guest rooms, public spaces,… more