- Marriott (Grapevine, TX)
- …guest relations. * Interacts with guests to obtain feedback on product quality and service levels. * Responds to and handles guest problems and complaints. * ... * Verifies employees understand expectations and parameters. * Strives to improve service performance. * Emphasizes guest satisfaction during all departmental… more
- ASM Global (Houston, TX)
- …the Director of Event Services , the Guest Experience Training Manager develops and provides proficient and comprehensive service -oriented training to the ... liaison between the facility and clients, ensuring all clients' guest service training requirements are met and...Experience Coordinator to help manage the expectations of the Guest Services department . + Responsibilities… more
- Methodist Health System (Dallas, TX)
- …M-F **Work Shift :** **Job Description :** **Job Purpose** + The primary purpose of the Guest Services Manager is to act as a resource for patients, ... services are followed for patient/families + Manages the day-to-day operations of Guest Services and the interpreters + Develops standard operating procedures… more
- Marriott (Irving, TX)
- …and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues. **CANDIDATE PROFILE** **Education ... Relocation Assistance Available **Job Number** 25109489 **Job Category** Rooms & Guest Services Operations **Location** The Ritz-Carlton Dallas Las Colinas,… more
- Compass Group, North America (Austin, TX)
- …functional equipment at the Front Desk. + Performs any special assignment deemed by the GM, Guest Services manager , or Manager on Duty. + Perform other ... + We are hiring immediately for a full time GUEST SERVICES AGENT position. + Location: Holdsworth...guest complaints or escalate for resolution to appropriate department . + Assists guests in emergency situations. + Maintains… more
- Live Nation (Houston, TX)
- …as lawn chairs, barricade, Etc. + Report maintenance and cleaning issues to the respective department manager in a timely manner. + May fill in temporarily with ... a department to support staffing levels during peak or break...Diploma or equivalent + At least 2 years in Guest Service and communications + Creative thinker… more
- Omni Hotels (Austin, TX)
- …Omni Austin Hotel Downtown may be your perfect match. Job Description Ensure extraordinary service to guest on Omni Premier Floors during Breakfast and Happy ... well as provide assistance to our Loyalty Ambassadors and Guest Experience Planners as needed. Omni Benefits Include +...+ Respond to any reasonable task as assigned by manager or supervisor Qualifications + Excellent customer service… more
- Hendrick Automotive Company (Austin, TX)
- …and filters all incoming calls and takes messages. + Communicates effectively with Guest Services Manager and Greeters. + Reconciles/updates data entry ... Essential Duties and Responsibilities include the following: + Performs opening and closing Guest Services procedures. + Answers incoming phone calls in a… more
- LEGOLAND (Grapevine, TX)
- …be a hands-on leader on the attraction floor, setting the tone for exceptional guest service , motivating a dynamic front-line team, and ensuring a safe, ... passion, and a floor-based leadership style. + Deliver world-class service in line with Merlin's Guest Obsession...Guest Obsession standards. + Act as a Duty Manager during assigned shifts, overseeing all departments. + Motivate… more
- LEGOLAND (North Richland Hills, TX)
- …implement, drive, maintain, and exceed KPI experience targets for the operations department . + Oversee Guest Service , maintaining exceptional knowledge ... and site controller, ensuring the highest possible standards of guest service , presentation, technical operation, and safety...manager . + Trained to cover all commercial and guest experience operations, serving as a duty manager… more