- Hotel Equities (Grand Rapids, MI)
- …to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Warm, knowledgeable service and helpful guidance reassure ... the computer, verifying reservation, address, and credit information. Promote "preferred" guest program and provide recognition and benefits to all current members.… more
- Hotel Equities (Grand Rapids, MI)
- …excellent quality and service . + Perform other duties as assigned including guest room tours, concierge services , special guest requests, etc ... additional monitoring or follow-up. + Take action to solve guest problems/complaints using appropriate service recovery guidelines....breaches, concerns or suspicious behavior to the supervisor or manager on duty. + May routinely book guest… more
- Hotel Equities (Dearborn, MI)
- …areas by meeting established standards of cleanliness and propriety to assure guest satisfaction and maximize revenues. Warm, knowledgeable service and helpful ... Michigan to life through art-inspired design and premium amenities. Our lobby, guest rooms, and event spaces feature a thoughtfully curated selection of contemporary… more
- Hotel Equities (Grand Rapids, MI)
- …areas by meeting established standards of cleanliness and propriety to assure guest satisfaction and maximize revenues. Warm, knowledgeable service and helpful ... and walls in order to have clean and sanitary guest and public restrooms. + Replaces towels, soaps and.../Secondary qualification or equivalent. Experience with Marriott, Hilton, IHG, Wyndham or cleaning standards. This job requires the ability… more
- Hotel Equities (Grand Rapids, MI)
- …quality standards while maintaining a safe sanitary work environment. Warm, knowledgeable service and helpful guidance reassure guests they've made the right choice ... items according to standard recipes and as specified on guest check and + following company and brand standards,...Must have knowledge of food and beverage preparation and service . + Promptly report all maintenance issues + Properly… more
- Hotel Equities (Grand Rapids, MI)
- …customer satisfaction by performing clerical and administrative duties relating to guest and hotel communications. Warm, knowledgeable service and helpful ... Sales and Marketing + Effectively communicate and coordinate the guest 's request with other departments + Answer and Respond...sales meetings + Perform site inspections when no sales manager is available + Provide assistance to group leaders… more