- ASM Global (Boston, MA)
- …and accurately using the ticketing system (online, on-site kiosks, and at the guest service desk). + Distributes pre-purchased tickets, group reservations, and ... ticketing experience, maintains inventory accuracy, and provides exceptional customer service to enhance the overall guest experience....the Group Sales teams with ticket distribution at the Guest Services desk for group visits and… more
- ASM Global (Newton, MA)
- …bar outlets at View Boston. This role is responsible for ensuring exceptional guest service , maintaining high standards of quality, and supporting team ... Skyline Cafe and occasional events. + Lead and supervise staff to ensure excellent guest service , proper execution of standards, and a positive team environment.… more
- Live Nation (Boston, MA)
- …WILL BRING + High School Diploma or equivalent + At least 2 years in Guest Service and communications + Creative thinker and problem solver + Excellent verbal, ... information and assistance on all things related to the guest having an enjoyable experience at MGM Music Hall...functions of the job should contact a Human Resources Representative to request the opportunity to participate in a… more
- ASM Global (Boston, MA)
- …and providing the bartender with items upon request that help assure exceptional guest service specifically in the Restaurant environment. ESSENTIAL FUNCTIONS + ... at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required. +...Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette. +… more
- Live Nation (Boston, MA)
- …High School Diploma or equivalent preferred + At least 1+ year in a guest service role preferred + Excellent verbal, written and interpersonal communication ... WHAT THIS ROLE WILL DO + Greet guests, scan guest tickets upon entry to the venue, answer ...functions of the job should contact a Human Resources Representative to request the opportunity to participate in a… more
- ASM Global (Boston, MA)
- …and execution of service . + Willingness and drive to exceed the guest expectations. + Ability to effectively listen and take directions from supervisor. + Must ... have excellent knowledge of food and beverage preparations, service standards, guest relations and etiquette. + Must be personable, friendly, and welcoming. +… more
- ASM Global (Boston, MA)
- …to make legends happen! THE ROLE The Host or Hostess position provides exceptional guest service while working collectively and cooperatively in the View Boston ... extensive knowledge of food and beverage menu, specials and services offered. + Set up and maintain a clean,...Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette. +… more
- Live Nation (Boston, MA)
- …various departments including claimed items to guests. + Maintain working knowledge of guest services programs and service recovery practices. + Responsible ... office management, and special projects while providing front line guest services to guests attending shows at...a clean office environment at all times. + Customer service : Professionally responding in a courteous manner to emails… more
- Live Nation (Boston, MA)
- …professional grooming standards + Ability to anticipate guests' needs + Ensure guest safety through proactive personal interaction and removing hazards in the area ... area throughout the shift + Check identification of any guest who appears to be under 30 years of...a live music environment + Self-defense training + VIP service experience a plus + Experience using metal detection… more
- House of Blues (Boston, MA)
- …WILL DO + Anticipate and respond to guest needs + Respond to guest concerns/complaints regarding food or service and correct errors or resolve complaints ... with a friendly, positive attitude + Organize and prioritize service per appropriate service sequence + Check...years high volume experience in hospitality + Skill in guest relations + Wine & Liquor knowledge + High… more