- Marriott (New York, NY)
- …guest relations. * Interacts with guests to obtain feedback on product quality and service levels. * Responds to and handles guest problems and complaints. * ... of all property events with a seamless turnover from sales to operations and back to sales ...employees understand expectations and parameters. * Strives to improve service performance. * Emphasizes guest satisfaction during… more
- Hilton (New York, NY)
- …Manage and direct all incoming emails to the Reservations team shared inbox and the Guest Services inbox ensuring timely, professional responses\. + Act as a key ... Hilton remains an innovative, forward\-thinking hospitality leader by offering best\-in\-class products, services , and amenities to ensure that every guest feels… more
- Hilton (New York, NY)
- …in an assigned department in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. **What will I be doing?** As ... an assigned department in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you would be responsible… more
- Saratoga Casino Hotel (Saratoga Springs, NY)
- …to Success in this Role: + At least 18 years of age + Prior experience in guest service capacity preferred. + Excellent guest service skills; attentive ... all of our guests, "To create special experiences one guest at a time." If you would like to...with all guests and fellow Team Members by providing service in a friendly, swift, and responsible manner. They… more
- IHG (New York, NY)
- …audit functions. **_Qualifications and Requirements:_** Some college and three years guest service /hotel experience, or an equivalent combination of education ... and/or experience. Must have full knowledge of the guest service /night function and some supervisory training/experience preferred. Must speak fluent English.… more
- BBL Hospitality (Albany, NY)
- …Hospitality, Business Administration, or related major; 4 years' experience in the guest services , front desk, housekeeping, or related professional area. ... including guest and employee satisfaction, human resources, financial performance, sales and revenue generation and delivering a return on investment. Assists… more
- The Hertz Corporation (Flushing, NY)
- …Analyzing NPS results to determine cause and execute on plans to improve guest satisfaction. Improves service by communicating and assisting employees to ... $19.00/hr **Qualifications:** 3+ years of demonstrated experience in customer service , with experience in operations and sales ....customer service , with experience in operations and sales . Rental car experience a plus. Excellent customer … more
- Target (Brooklyn, NY)
- …$17.50 USD per hour **ALL ABOUT TARGET** As part of our collaborative and guest -obsessed team, you help us create an experience that makes guests say, "I love ... guests and mitigate shortage risks in order to drive sales . **ALL ABOUT ASSETS PROTECTION** Assets Protection (AP) teams...and fraud to ensure product is available for our guest . At Target, we believe in our team members… more
- Tommy Bahama (Huntington Station, NY)
- …. Aloha! At Tommy Bahama, paradise is our business. Focused on exceptional guest service , upscale products and delicious food and drinks, our tropically ... join us, share knowledge on latest designs and provide guest with world class service ! BE THE...external guests. + Set the course - Build strong sales and service relationships with guests in… more
- LEGOLAND (Yonkers, NY)
- …beverage staff. * Ensure that team members are empowered to deliver outstanding customer service including guest recovery as needed. * Lead and motivate staff to ... head targets are met or exceeded. * Actively drive sales to achieve targeted KPIs. * Ensure all staff's...be " guest obsessed" and provide exemplary customer service .… more