- IBM (Frederick, MD)
- …via phone, email, or ticketing system. * Provide basic troubleshooting for hardware , software, network, and application issues. * Log and track support requests ... using a ticketing system, ensuring timely resolution or escalation. * Escalate unresolved issues to Tier 2 or Tier 3 support teams as needed. * Assist with password resets, account unlocks, and access requests. * Follow standard operating procedures and… more
- Linchpin Solutions, Inc. (Aberdeen Proving Ground, MD)
- …You will run a warehouse that stores, sends, and received Information Technology hardware for use by DoD customers. It involves supervising the integration of ... information flow, material handling, production, packaging, inventory, transportation, warehousing, and often security. General Skillset + Experience with Microsoft Office + Verbal and written communication skills + Ability to work both collaboratively and… more
- IBM (Frederick, MD)
- …tickets. * Provide basic guidance to help Tier 1 resources troubleshooting for hardware , software, network, and application issues. * Work with the Desk Lead to ... maintain needed staffing, scheduling, training, and coaching. * Log and track support requests using a ticketing system, ensuring timely resolution or escalation. * Escalate unresolved issues to Tier 3 support teams as needed. * Perform quality assurance… more
- Link Solutions Inc (Adelphi, MD)
- …RMF, and Federal Information Systems Controls. + Working knowledge of hardware configuration management tools and logistics tracking systems. + Experience creating ... and modifying documentation for technical processes and procedures. + Experience working in a Department of Defense (DoD) environment. + A problem solver and troubleshooter who thrives in resolving complex problems. + Strong self-starter requiring minimal… more
- Allied Universal (Baltimore, MD)
- …sills and all other flat surfaces + Wipe clean and buff all mental hardware fixtures and added bright work + Appropriately clean and police tile floor services ... as required. + Damp wipe and buff all glass furnishings + Clean entry door glass indoors and outer surface + Remove all stains from vertical surfaces such as doors, door frames, and around light switches, private entry glass and dividers + Wash, clean and… more
- Precise Systems, Inc. (Lexington Park, MD)
- …duties include but are not limited to the following: . Resolving end users IT hardware and software related issues that do not require NMCI help desk involvement. . ... Creating and maintaining customer relations ensuring the POC is aware of their customer base and the customers are aware of whom their NMCI POC is. . Creating and maintaining employee and seat order data within NET (or NMCI ordering system) including creating… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Engineer shall be responsible for participating in Information Assurance (IA) system, hardware , and software design activities with focus on leading the evaluation ... of requirements generation, allocation and tracking throughout the development cycle to ensure supportability for security certification. The Senior Systems Engineer shall also be responsible for performing implementation and technology studies. **HOW A… more
- Amazon (Columbia, MD)
- …directory services, file and print, DNS/DHCP, application servers and management of server hardware and infrastructure. In the first six to twelve months you will: - ... Adapt and improve operations management systems and processes to accommodate rapid and increasing growth in systems and traffic - Drive expedient resolution and root cause analysis for critical issues affecting your services - Mentor and develop a team of… more
- Northrop Grumman (Hollywood, MD)
- …customer feedback + Perform trade studies to support design approaches and software/ hardware selection + Ensure the logical and systematic conversion of customer or ... product requirements into total systems solutions that acknowledge technical, schedule, and cost constraints + May include travel to other locations **Basic Qualifications for Systems Engineer:** + BS or higher degree in Engineering or Computer Science from an… more
- CACI International (Fort Meade, MD)
- …and SOA + Develop and allocate system and functional requirements across hardware , software, and personnel components + Participate in Integrated Product Teams to ... design new capabilities + Generate system concepts, architectures, and design solutions + Create verification plans and processes for systems and subsystems + Contribute to system engineering documentation (eg, System Engineering Plans, Requirements… more