- Tyto Athene (Fort Belvoir, VA)
- …to provide resolutions for users on desktop/server related issues. + Participate in after- hours and weekend on call support rotation for end user workstations, ... including current and new designs to provide network and system support including installation, configuration, deployment and maintenance of server hardware… more
- Intermountain Health (Richmond, VA)
- …planning, designing, implementing, maintaining, and providing ongoing optimization and support (eg, electronic health records, registration, scheduling, billing and ... The Principal analyst is responsible for providing overseeing technical support , configuration, integration, and maintenance for various healthcare applications and… more
- ASM Research, An Accenture Federal Services Company (Reston, VA)
- …internal and client-facing incidents, including but not limited to after shift hours support + Escalation Management: Personnel management and issue escalation ... shift + Manage IcM queue with SWA management team + Escort Anchor: Support responsibilities as needed based on leads availability as detailed in Responsibilities… more
- United States Senate Federal Credit Union (Alexandria, VA)
- …using this knowledge to act as an escalation resource. + Provides oversight and support for Troubleshoot problems with hardware or software, including (but not ... documenting all activities. + Performs hands-on maintenance of systems and hardware , while taking all necessary precautions to minimize or minimize disruptions… more
- Noblis (Chantilly, VA)
- …and maintain desktop systems, laptops, and peripheral devices. + Provide technical support and troubleshooting assistance to end-users for hardware , software, ... operations. + Maintain and update asset inventory records for hardware and software. + Collaborate with IT team members...+ Collaborate with IT team members to implement and support new technologies and projects. + Develop and maintain… more
- Systems Engineering Solutions Corporation (Chantilly, VA)
- …and design, administering stand-alone systems and networks, and managing incident response deployment hardware kits. * Support the team that may be required to ... Top Secret with eligibility to Special Compartmented Information (SCI) Requirements * Support a hybrid environment of commercial, open source, and custom built… more
- Intermountain Health (Richmond, VA)
- …planning, designing, implementing, maintaining, and providing ongoing optimization and support . (eg, electronic health records, registration, scheduling, billing and ... management) + The staff Analyst is responsible for providing technical support , configuration, and maintenance for various healthcare applications and their… more
- M. C. Dean (Norfolk, VA)
- …Perform Windows Server and Lenel system administration tasks + Provide training and support to system users + Perform daily system health checks + Dispatch, ... Work with engineering and integrators on new system design + Provide tier II/III support for customer issues reported through the help desk + Proper documentation of… more
- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- …team as a Help Desk Specialist, where you'll provide essential troubleshooting support to our user community utilizing computer systems and networks. Your expertise ... play a key role in guiding and enhancing our support services. Be part of a dynamic environment where...and ensure issues are mitigated or closed within 24 hours . -May serve as a shift supervisor or lead… more
- Amazon (Herndon, VA)
- …changes on the network Physical and Other Requirements: - Must be willing to support an off- hours operations escalation pager rotation. - Experience dealing with ... we're the people who keep the cloud running. We support all AWS data centers and all of the...to help. You'll join a diverse team of software, hardware , and network engineers, supply chain specialists, security experts,… more