- Palo Alto Networks (Reston, VA)
- …the event of a critical situation to expedite resolution as required + Provide support that includes mandatory weekend, holiday shift work and on-call support ... will be a designated customer advocate who will assist in providing tailored support , weekly reviews, root cause analysis for critical issues, release review and… more
- Palo Alto Networks (Reston, VA)
- …software and hardware quality per release cycle + Author Technical Support Bulletins and technical documentation in the Knowledge Base for training materials, ... critical situation to expedite resolution as required + Provide support that includes mandatory weekend, holiday shift work and on-call support . Support … more
- Oracle (Ashburn, VA)
- …important and valued customers. You understand all aspects of the equipment you support , and you keep learning to drive performance improvement of the hardware ... events and/or incidents. + Work with external groups as needed to support and resolve issues impacting DC operations. Partnering with colocation suppliers and… more
- Cayuse Holdings (Richmond, VA)
- **Overview** **The Work** The Senior Computer User Support Specialist is responsible for delivering 24/7/365 IT technical support to approved seat service USACE ... testing, tracking, distribution, storage, and transportation of assets. + Provide support for USACE COOP activities and USACE-approved training for new technology… more
- ManTech (Mclean, VA)
- MANTECH seeks a motivated, career- and customer-oriented **Dedicated Support Technician** to join our dedicated support team in McLean, VA. In this role, you ... will support mission-critical IT operations and play an integral part...restore services and identify problems. **Hours of Coverage:** + Shift - 7:00 AM to 3:30 PM **Minimum Qualifications:**… more
- ManTech (Herndon, VA)
- …a technical help desk position, refreshing of IT equipment, providing deskside IT support and installation of IT hardware , networks, VoIP phones, and/or ... **MANTECH** seeks a motivated, career and customer-oriented **Location Support Center Lead** to join our team in...coverage from 6:00 AM to 6:00 PM. The required shift is Monday through Friday 9:30 AM to 6:00… more
- DXC Technology (Ashburn, VA)
- … support within a CoLo data center environment. This role includes hardware installation, basic networking support , ticket management, and on-site assistance ... wide range of infrastructure technologies. **Primary Responsibilities** + Provide field support (5+ years preferred), including break/fix, hardware installation,… more
- General Dynamics Information Technology (Arlington, VA)
- …Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Technical Support Services **Skills:** Call Support ,Communication,Computer Hardware ... Desk Specialist to provide timely and professional Tier II support to users. To be successful in this position...queries and issues related to computer systems, software, and hardware . Respond to queries either in person or over… more
- Fujifilm (Richmond, VA)
- **Position Overview** The LEAD PROJECT TEAM SUPPORT ENGINEER-MI provides remote technical, applications and system support for HCUS customers and supported ... administration of operational, billable, and more in-depth projects and support . Supports complex issues where analysis of situations or...other business units as needed to manage and handle hardware requests that come into TAC. + Work with… more
- Oracle (Richmond, VA)
- …**Senior Support Engineer 1** **- Oracle Exadata Cloud Services** ** Shift :** US Hours with flexibility to cover nights/weekends as required **Eligibility:** Due ... requirements, candidates must be **U.S. Citizens** **About the Role** As a **Senior Support Engineer** 1 in Oracle's Support organization, you'll be at the… more