- Robert Half Technology (Broomfield, CO)
- Description We are looking for a dedicated Help Desk Analyst I to join our team in Broomfield, Colorado. This is a Contract-to-permanent position designed for ... individuals with a passion for technology and a strong commitment to providing exceptional technical support. In this role, you will assist users with resolving common IT issues while contributing to a collaborative and dynamic work environment.… more
- State of Colorado (Denver, CO)
- …Financial benefits. This position is also the primary contact for the Tier III Help Desk functions related to the Colorado Works and Adult Financial programs. ... This position, in conjunction with subject matter experts, researches help desk tickets that cannot be resolved at other levels. They provide essential support… more
- State of Colorado (CO)
- …administration functions, including monitoring and troubleshooting nightly cycle processes, managing help desk tickets and change orders, executing SQL queries ... of any incident tickets or user requests, assistance to the Tier I Help Desk in addressing user questions in this area, and providing nightly cycle… more
- State of Colorado (Denver, CO)
- …the liaison between the BITS Technology Team, application support vendor, PDIS 3rd party help desk vendor, and program leads. + Monitor and evaluates the ... + This position is the technical expert providing Tier 2 support to the Help Desk (Tier 1 support) team on LMS issues. + This position will work with… more
- Lockheed Martin (Colorado Springs, CO)
- …and people safe\. Our Integrated Support Center \(ISC\) serves as a centralized help desk , providing 24/7 customer support and dispatch services for internal ... learn and grow in a collaborative team environment\. Experience in a call center, help desk , or customer service role is a plus\. **Why Join Us** We understand… more
- DCCA (Aurora, CO)
- …all of the client/server/storage/network devices, mobile devices, etc. Provides Tier I ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and ... troubleshooting and maintenance of IT systems * Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of problems * Manage the… more
- Canon USA & Affiliates (Denver, CO)
- …The first point of contact for regular LMS users with LMS problems will be the CMSU IT Help Desk . Questions not able to be answered by the IT Help Desk ... are escalated to the LMS Administrator. The first point of contact for LMS managers with product support questions is the LMS administrator. The LMS administrator is the primary person responsible for interfacing with CMSU IT and with the LMS vendor for… more
- Public Consulting Group (Denver, CO)
- …functional teams in the areas of production support, software enhancements, and help desk procedures in support of PCG's South Education consulting ... in the delivery and support of professional services (eg, consulting, help desk , training/professional learning, business analytics, software development). +… more
- CVS Health (Denver, CO)
- …Commercial Product organization by maintaining the integrity of key enrollment applications in help desk , testing activities and project work for Springboard & ... **Required Qualifications** + At least 1 year of experience in IT Help Desk and/or Health Insurance supporting escalation calls and product troubleshooting. + At… more
- UCHealth (Loveland, CO)
- …for health care and dependent care, health savings accounts (available with HD /HSA medical plan only), identity theft protection, pet insurance, and employee ... discount programs + Education benefits for employees, including the opportunity to be eligible for 100% of tuition, books and fees paid for by UCHealth for specific educational degrees. Other programs may qualify for up to $5,250 pre-paid by UCHealth or in the… more