- State of Colorado (CO)
- …of any incident tickets or user requests, provides assistance to the CORE/COMPAS Tier I Help Desk in addressing user questions in this area, and provides audit ... reporting and compliance monitoring of lnfoAdvantage/Insights application use, in conformance to established agency, state and other security policies. Training CORE/COMPAS Reporting Users: + Contribute SME information to training design, assist Training teams… more
- University of Colorado (Colorado Springs, CO)
- …difficulties with your application, please contact the CU Careers help desk at ### #5 or ###@cu.edu ... (https://apptrkr.com/get\_redirect.php?id=6474943&targetURL=###@cu.edu) . Job related inquiries should be directed to the posting contact. The University of Colorado Colorado Springs will not sponsor work visas or permanent resident applications for this… more
- Medtronic (Lafayette, CO)
- …be assigned. + Resolves technical problems that originate by telephone in a call center/ help desk environment. + Uses expertise in customer service and technical ... of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive… more
- Caterpillar, Inc. (CO)
- …repair, and testing of equipment. + Assist the Dealer Product Support Center (DPSC) help desk to resolve customer issues. + Assist the dealer service and ... sustainable and reliable solutions to our customers. Join our team to help build a better, more sustainable world for future generations! **Role Definition:**… more
- State of Colorado (Denver, CO)
- …both a first- and second-level supervisor for employees on the systems engineering and help desk teams. + maintain confidentiality of all secure and personal ... and excellence. Our vision is to ensure all Coloradans have a voice in our future, help Coloradans and their businesses thrive, and be the best at what we do. What… more
- CVS Health (Denver, CO)
- …performance.' **Required Qualifications** + 5+ total years of experience in either an IT Help Desk or SOC style role. + 3+ years of experience in at least one ... the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages,… more
- Robert Half Technology (Genesee, CO)
- …cloud environments, and telecommunications, ensuring reliability and security. * Supervise help desk operations to ensure timely resolution of technical ... issues and maintain high user satisfaction. * Manage relationships with external vendors and service providers, including contract negotiations and performance monitoring. * Develop and maintain a robust cybersecurity program, including regular threat… more
- Iron Mountain (Denver, CO)
- …successful DS program and seamlessly transitioning the customer to field operations and Help Desk support with established escalation procedures. + Supports and ... promotes Iron Mountain core values. **Knowledge, skills & education:** + Requires 10 plus years of proven project management experience in a matrix environment. + Bachelor's degree in Management or related field preferred or equivalent work experience. + PMP… more
- State of Colorado (Denver, CO)
- …ensure future compliance; + Delivers technical assistance or training using the CHATS Help Desk , email, telephone, in-person meetings, webinars, or the creation ... of manuals and desk aids; + Coordinates with the division training and...to fix errors, such as developing specific training or desk aids targeting the issues. + This position must… more
- State of Colorado (Denver, CO)
- …Bank. + Maintains files and links published to the Resource Bank. + Answers Help Desk questions about Resource Bank content. + Makes recommendations for ... enhancements to the PDIS to support the Resource Bank functionality + The position must balance meeting long-term projects and deadlines with emerging needs. + The position must be able to juggle meeting Executive deadlines for emerging topics with the need to… more