- TEKsystems (New York, NY)
- …promptly to escalated hardware and software support tickets from the outsourced Help Desk . Provide hands-on technical support across hospital departments, ... to close on Oct 16, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of… more
- FirstLight Fiber (Victor, NY)
- …equivalent combination of education and experience. Prior work in a technical support / help desk environment required. + To be successful, a candidate must be ... a self-motivated leader who can create trust within the organization and work collaboratively with all levels of the organization. Also, a candidate must be organized and results focused in delivering favorable financial results and supporting work. +… more
- New York State Civil Service (Menands, NY)
- …management information system (NYWIC) testing, develop training materials, and work to resolve Help Desk tickets as assigned. This position will support bureau ... NY HELP Yes Agency Health, Department of Title Health Program Administrator, Health Program Administrator Trainee 1 or Health Program Administrator Trainee 2 (NY… more
- Veterans Affairs, Veterans Health Administration (Bronx, NY)
- …resolution of more involved mechanical or software problems with Supervisor, vendor help desk , ADPAC, etc. as appropriate. V. Automatic Replenishment/Ward Stock ... Correctly inventories, assesses, and determines the need for floor stock and external medication. Follows established policies and procedures, schedules, inventory levels, and usage rate reports to determine appropriate stock levels for specific areas of use.… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …administration and meeting multiple deadlines + Experience in customer service quality and/or help desk + Strong organization and time management skills + ... Experience with quality management program or training team + Experience with customer service applications + Experience with metrics reporting **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including… more
- City of New York (New York, NY)
- …contributor. Experience in computer operations, technical support, quality assurance (QA), hardware installation, help desk , or as an end user will not be ... them all. It's an opportunity to provide impactful support, quality customer service, and help protect the future of New York City for generations to come. Visit our… more
- City of New York (New York, NY)
- …contributor. Experience in computer operations, technical support, quality assurance (QA), hardware installation, help desk , or as an end user will not be ... them all. It's an opportunity to provide impactful support, quality customer service, and help protect the future of New York City for generations to come. Visit our… more
- City of New York (New York, NY)
- …issues; submits Remedy tickets for Citywide User Support and interacts with the CityTime Help Desk staff to facilitate system solutions. - Rapidly assimilate new ... in New York City by employing a variety of innovative strategies to help families and individuals successfully exit shelter and return to selfsufficiency as quickly… more
- New York State Civil Service (Menands, NY)
- …data retrieval and analysis, participate in eWIC-related workgroups and meetings, and handle help desk tickets and FOIL requests related to redemptions. Minimum ... NY HELP Yes Agency Health, Department of Title Health Program Administrator, Health Program Administrator Trainee 1 or Health Program Administrator Trainee 2 (NY… more
- Stony Brook University (Stony Brook, NY)
- …+ Provide updates to managers and technical guidance to coworkers. Work from within the Help Desk system and update tickets in a timely manner. + Provide insight ... and testing on new hardware and software that the organization may use in the future. **Supervision:** + Co-supervising IT support student technicians. + Assisting with the recruiting, training, and evaluating IT support student technicians. + Coordinating IT… more