- New York State Civil Service (Albany, NY)
- …Level 2, 3 and 4 enterprise issues in helpdesk-based environment.* Resolve help desk tickets by diagnosing, troubleshooting, referring to specialists, arranging ... NY HELP No Agency Information Technology Services, Office of Title Information Technology Specialist 2 - Hourly - 9738 Occupational Category IT Engineering, Sciences… more
- Brennan Center for Justice (New York, NY)
- …of public opinion. The Brennan Center seeks an intern to assist our IT Director in providing help desk support to our staff in New York and DC. This is an ... exciting opportunity for an energetic student to launch a career in Information Technology. Note: This internship is in-person at our New York office. Responsibilities: + Provide desktop and telephone support to all Brennan Center employees. + Properly… more
- City of New York (New York, NY)
- …issues; submit Remedy tickets for Citywide User Support and interact with the CityTime Help Desk staff to facilitate system solutions. - Rapidly assimilate new ... in New York City by employing a variety of innovative strategies to help families and individuals successfully exit shelter and return to self- sufficiency as… more
- LiDestri (Fairport, NY)
- …+ Provide telephone support related to networking or connectivity issues + Document help desk requests and resolutions + Participate in an on-call rotation ... as required + Risk assessment, vulnerability assessment, and defense planning + Maintain data security log of tests, procedures, and emergency polices + Maintain Corporate IT Polices + Proper incident reporting and remediation for incidents that take place +… more
- MVP Health Care (Schenectady, NY)
- …and desktop). + Diagnosing computer and network problems on-site or by assisting help desk staff with user telephone consultations. + Upgrading of computers ... and peripheral equipment. + Receipt and distribution of new computer equipment. + Tests new operating systems and software titles for interoperability and functionality with existing systems and software. + Good knowledge of modern personal computers and local… more
- CGI Technologies and Solutions, Inc. (New York, NY)
- …to resolve mid-level business process and system issues. You'll tackle challenging Help Desk tickets, identify root causes, and drive resolution through ... thoughtful analysis and defect management. Located in Mineola, NY - hybrid at least 4 days a week in the office. **Your future duties and responsibilities:** . Lead sessions to determine requirements to identify business needs and requirements for an ERP… more
- City of New York (New York, NY)
- …assist end-users by troubleshooting hardware and software issues and respond to and resolve help desk tickets in a timely manner. - install, configure, and ... maintain computer systems and applications. - assist with inventory and analyze inventory data If selected, the college aide will be fingerprinted and undergo a background investigation. To Apply All applicants, including current City Employees may apply by… more
- Catholic Health Services (Port Jefferson, NY)
- …complaints and referrals to the appropriate department. Reports phone equipment trouble to the Help Desk + Enter change in shift for Respiratory, Phys. Assist ... and Nursing Supervision, etc. + Contact interns and residents for outside calls, units and codes. + Announce codes properly, notify fire department, police and appropriate hospital personnel, disaster drill and bomb threat drill. + Assists when receptionist is… more
- City of New York (New York, NY)
- …contributor. Experience in computer operations, technical support, quality assurance (QA), hardware installation, help desk , or as an end user will not be ... accepted for meeting the minimum qualification requirements. Special Note To be eligible for placement in Assignment Level IV, in addition to the Qualification Requirements stated above, individuals must have one year of satisfactory experience in a project… more
- City of New York (New York, NY)
- …contributor. Experience in computer operations, technical support, quality assurance (QA), hardware installation, help desk , or as an end user will not be ... accepted for meeting the minimum qualification requirements. Special Note To be eligible for placement in Assignment Level IV, in addition to the Qualification Requirements stated above, individuals must have one year of satisfactory experience in a project… more