- City of New York (New York, NY)
- …contributor. Experience in computer operations, technical support, quality assurance (QA), hardware installation, help desk , or as an end user will not be ... them all. It's an opportunity to provide impactful support, quality customer service, and help protect the future of New York City for generations to come. Visit our… more
- Eliassen Group (Albany, NY)
- …in increased quality and service. + Respond to escalated calls from users and the help desk + Assists in the support of the core commercial mortgage servicing ... and accounting platform. + Maintains regular and predictable attendance + Performs other duties as assigned **Experience Requirements:** **Requirements:** + Ability to transform data into information for analytics + Intermediate SQL skills oIncludes writing… more
- New York State Civil Service (Troy, NY)
- …assessments, statistical analysis and auditing, training development and delivery, and help - desk style support alongside a team of court/management analysts, ... NY HELP No Agency Court Administration, Office of Title Analyst Series (Jury Support Office) (#15104) Occupational Category Other Professional Careers Salary Grade… more
- International Rescue Committee (New York, NY)
- …+ MS 0365 Fundamentals (desirable). + CompTIA A+ (desirable). + HDI ( Help Desk Institute) Certifications (desirable). Experience: + Proficiency with Microsoft ... collaboration with other IT teams. + Ensure all service desk requests and incidents are accurately logged, categorized, prioritized,...environment. + Able to manage one's own time and help the team stay on track, setting clear priorities… more
- MTA (Brooklyn, NY)
- …basics in Transit operations and construction - Interact with end Users. Provide help desk support and trouble-shooting support - Opportunity to learn Enterprise ... progress, construction activities, employee assignments, and schedule. Assignment will help managers improve operations. RESPONSIBILITIES: - Learn and apply… more
- ACHIEVE (Chenango County, NY)
- …access the e-mail systems, they are to contact their supervisor and the Information Technology Help Desk for assistance. + Due to the critical nature of our ... limited to: + Provide training and assistance to individuals in order to help them develop and/or improve independent living skills such as cooking, housekeeping,… more
- City of New York (New York, NY)
- …contributor. Experience in computer operations, technical support, quality assurance (QA), hardware installation, help desk , or as an end user will not be ... in New York City by employing a variety of innovative strategies to help families and individuals successfully exit shelter and return to self-sufficiency as quickly… more
- ManpowerGroup (Brooklyn, NY)
- …external vendors for maintenance, repairs, and installations. + Monitor, prioritize, and update help desk ticket statuses to maintain an efficient workflow. + ... Identify and address maintenance issues, developing solutions for long-term improvements. **What's Needed?** + Experience in facilities, property management, building services, or a similar role. + Familiarity with facility management software and ticketing… more
- Capital Region BOCES (Albany, NY)
- …and desktop). + Diagnosing computer and network problems on-site or by assisting help desk staff with user telephone consultations. + Working with vendors ... Program designated title. NY HELPS is a temporary program designed to help local government employers address current staffing issues. Traditionally, the titles… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …in requirements development, programming, software testing, technical writing, customer call support ( Help Desk ) desired. **Other Job Specific Skills** + Proven ... experience in QA test script writing and software UAT and ORT testing. + Proactive approach to gathering what is needed to write test scripts and perform testing. + Critical thinking skills to determine what needs tested, if different approaches are needed, if… more