- Monroe One Boces (Fairport, NY)
- Help Desk /Intranet Coordinator JobID: 2230 + Position Type: Technology Services + Date Posted: 8/11/2025 + Location: Technology Services + Closing Date: ... equivalent experience in the operation and support of a technology help desk , installation or maintenance/repair of computer equipment; OR, (B) Graduation from… more
- Arrow Financial Corporation (Glens Falls, NY)
- …experienced professional to join Information Technology (IT) Support team as: IT Manager, Support ( Help Desk Manager) This opportunity may be perfect for you if ... including Windows, Microsoft 365 applications and administration, call center management, help desk ticketing tools, and Active Directory > Effective… more
- Westchester Jewish Community Services (White Plains, NY)
- Overview: Westchester Jewish Community Services (WJCS) is seeking a full-time Help Desk Support Technician with strong analytical and problem-solving skills to ... will include, but are not limited to: + Serving as the primary help desk contact and successfully respond to and close tickets in a timely fashion.… more
- City of New York (New York, NY)
- …for New Yorkers and communities to flourish. Monitor and Manage Service Now Help Desk tickets and E-mails in a timely manner. Provide Helpdesk/desktop ... and 123 William St. locations. Monitor, Update, and complete Service Now Service Desk Tickets submitted by the DYCD staff. Provide Remote Desktop and Laptop support… more
- Robert Half Technology (Rochester, NY)
- Description Olivia Quinlan from Robert Half is hiring for a skilled Help Desk Analyst II to join our team in Brockport, New York. This role involves providing ... technical support to over 2,600 users across 200+ locations, ensuring smooth operation of IT systems and resolving technical issues efficiently. The ideal candidate will excel in delivering detailed and timely assistance to end users while maintaining the… more
- SUNY Upstate Medical University (Syracuse, NY)
- …problem source and dispatch additional support resources as required. Document all Help Desk calls received. Maintain accuracy of call database. Follow-up ... with users and/or second level support staff as appropriate. Determine potential causes and recommend proactive solutions for common problems. Provide users with purchasing information and new microcomputer hardware and software products. Minimum… more
- Albany Medical Center (Albany, NY)
- …Evening (United States of America) Salary Range: $47,921.64 - $71,882.46 The Hemodialysis ( HD ) Technician functions as a member of the Patient Care Team under the ... activities of daily living (ADLs), maintain mobility, and ensure safety. The HD Tech provides technical support, orders supplies and equipment, monitors the main… more
- Global Elite Group (Garden City, NY)
- …as the critical link between our IT support team and employees, acting as a help desk resource and providing hands-on technical support and desktop support. This ... skills, a proactive and customer-focused mindset, and proven experience in IT help desk or technical support environments. Duties/Responsibilities: + Serve as… more
- Datrose (Albany, NY)
- …Duration:2 years Hours:M-F 8am - 5:30pm What to Expect: * 1st Level Support for Help Desk and Security Incidents * Answer calls and e-mail messages as they ... come in to the Statewide Financial System (SFS) Help Desk * Accurately document all issues and requests during the initial call * Analyze user issues and… more
- Knowledge Builders Inc. (Albany, NY)
- …degree is preferred. Basic Duties (training is provided on-site): * 1st Level Support for Help Desk and Security Incidents * Answer calls and e-mail messages as ... they come into the Statewide Financial System (SFS) Help Desk * Accurately document all issues and requests during the initial call * Analyze user issues and… more