• IT Help Desk

    City of New York (New York, NY)
    …The Office of Labor Relations (OLR) represents the Mayor in the conduct of all labor relations between the City of New York and labor unions representing employees of ... the City. The Commissioner serves on behalf of the Mayor as the City's liaison with both labor and management in the private sector. The office is authorized by Executive Order 38 (February 7, 1967), amended by Executive Order 13 (July 24, 1990). Additionally,… more
    City of New York (09/12/25)
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  • IT Service Desk Technician - Day Shift…

    Stony Brook University (Stony Brook, NY)
    …Thursday and Friday Days Off **Position Summary** At Stony Brook Medicine, a **IT Service Desk Technician** at the Help Desk provides timely and accurate ... software and applications necessary for Patient Care. **Duties of a IT Service Desk Technician at the Help Desk may include the following but are not limited… more
    Stony Brook University (10/10/25)
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  • Director, Information Technology (IT) Operations…

    City of New York (New York, NY)
    …improvement of IT services across the organization. This role advocates for our customer-facing help desk operations, with a focus on building and scaling a ... combines strategic leadership with operational excellence, overseeing the delivery of IT Help Desk and IT Asset Management Operations. This role directs the IT … more
    City of New York (10/01/25)
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  • Director, Information Technology (IT) Operations…

    City of New York (New York, NY)
    …improvement of IT services across the organization. This role advocates for our customer-facing help desk operations, with a focus on building and scaling a ... combines strategic leadership with operational excellence, overseeing the delivery of IT Help Desk and IT Asset Management Operations. This role directs the IT … more
    City of New York (10/01/25)
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  • Service Desk Analyst

    City of New York (New York, NY)
    …update inventory of all equipment, software, and licenses. - Monitor and respond to IT help desk tickets in a timely and efficient manner. - Provide guidance and ... of enterprise IT ecosystem and dependencies. - Proven experience as a Help Desk Technician or other customer support role. - Tech-savvy with a working… more
    City of New York (08/13/25)
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  • In Office Call Center Representative

    KPH Healthcare Services, Inc. (Gouverneur, NY)
    …peers, leaders and other ProAct administrative resources. **Responsibilities** **Job Duties:** + Help Desk phone coverage for incoming calls, outbound calls and ... staff members. + Understand, master and gain efficiency in systems leveraged by the Help Desk . + Provide Help Desk resolution of customer service issues… more
    KPH Healthcare Services, Inc. (08/08/25)
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  • Network & Systems Technician (NY Helps)

    Capital Region BOCES (Albany, NY)
    …and desktop). + Diagnoses computer and network problems on-site or by means of help desk staff with user telephone consultations. + Works with vendors to ... the examination, twenty-four (24) months permanent competitive class status as a Help Desk Technician in the agency where the vacancy, or anticipated vacancy,… more
    Capital Region BOCES (10/11/25)
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  • Customer Information Representative

    City of New York (New York, NY)
    …information technology systems for researching the answers to questions in a customer service, help desk or public information capacity; or 3. A four-year high ... technology systems for researching the answers to questions in a customer service, help desk or public information capacity may be substituted on the basis of… more
    City of New York (10/11/25)
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  • IT Support Technician

    Amentum (Batavia, NY)
    …fantastic attention to detail and follow-through, you will provide Tier 2 IT help desk support, assisting with hardware and software troubleshooting and ... leave. **Minimum Requirements:** + Associates Degree, and at least 1 year of IT help desk support experience + Or High school diploma/GED, and at least 3 years… more
    Amentum (10/10/25)
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  • Tech Field Support IV

    Albany Medical Center (Albany, NY)
    …The Tech Field Support will take ownership of issues escalated to them by Help Desk Techs and work to resolution utilizing all skills, experience, training, ... for all Albany Med employees during their interaction with the Albany Med Help Desk . The Tech Field Support acts as a liaison between the customers and… more
    Albany Medical Center (10/08/25)
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